Walt Massey Chrysler Dodge Jeep Ram

Took over 3 hours to get oil change and fuel filter changed. That not good changed. That not good More

Super friendly staff. Leah got me in quick and they got my issues diagnosed. She kept me updated every step of the way and the repairs were finished quicker than expected. Leah got me in quick and they got my issues diagnosed. She kept me updated every step of the way and the repairs were finished quicker than expected. More

My experience was amazing. Mical came and volunteered to help me. He was so helpful and took his time to explain everything out. He made sure i knew all the facts about my bran Mical came and volunteered to help me. He was so helpful and took his time to explain everything out. He made sure i knew all the facts about my brand new car. He stayed by my side thru the whole experience. He was super kind, patient, and helpful. I walked out with a new car, and also encountered an amazing first time experience. Thank you Walt Massey and thank you Mical Grant More

CDJR service advisors are outstanding! Oil change and tire rotation was finished in no time! Oil change and tire rotation was finished in no time! More

Car was delivered to me on 10/29/24. Navigation does not work. Touch-up paint work not done, as promised. Despite my calls, messrs Pogue and Warren have not contacted me whatsoever-it’s Navigation does not work. Touch-up paint work not done, as promised. Despite my calls, messrs Pogue and Warren have not contacted me whatsoever-it’s pitiful follow-up, like they have something to hide. I last spoke with Mr. Pogue on Saturday, 10/26 and Mr. Warren on 10/28. Perhaps they do have something to hide, like the left rear quarter panel? I expected more from WaltMassey personnel; however, it is deeply disturbing. More

The service rep was a great help and the service did a great job and the loaner vehicle was a blessing when I had Dr appointments. Thank you and keep up the good work great job and the loaner vehicle was a blessing when I had Dr appointments. Thank you and keep up the good work More

Walt Massey in Lucedale was great. They worked to find us the perfect truck for our needs. They listened to our requirements of size, price, and so on and didn't put any pressure on us They worked to find us the perfect truck for our needs. They listened to our requirements of size, price, and so on and didn't put any pressure on us. Great job!! More

Everyone at the dealership was very helpful and professional. The entire process was quick and easy. Ms. Kayla Levins was personable and took time out to mail me a thank you card. professional. The entire process was quick and easy. Ms. Kayla Levins was personable and took time out to mail me a thank you card. More

Had vehicle at store. Very good salesman. He is very knowledgeable of all vehicles. Financial person nice and helpful. Very good salesman. He is very knowledgeable of all vehicles. Financial person nice and helpful. More

I received a pre-qualified offer from GMAC which coincided with a need for a vehicle to replace one of my older vehicles. So, I began my search online for a vehicle. I was promptly contacted by Walt coincided with a need for a vehicle to replace one of my older vehicles. So, I began my search online for a vehicle. I was promptly contacted by Walt Massey with notification of their intention to assist me with matching my interest and needs with their inventory, assigning a sales rep to facilitate my journey. Shortly, Jeff contacted me to introduce himself and offer any help he could. When we found our vehicle, arrangements were made to have the vehicle delivered from another dealerahip to arrive the same day. We went in, test drove, and easily and efficiently completed the sale withoit any hassle that day. The finance manager even stayed over closing time to guarantee we able to drive our car off the lot that day. At no time did i ever feel even the least amount of pressure, which i greatly appreciate. I have walked out of sales many times before from unnecessary high-pressure sales staff. Jeff kept in contact before the sale,upon arriving to make purchase, and continuea to check in on our satisfaction with our new vehicle. The whole experience has been akin to buying from a close friend or family member! More