Walt Massey Chrysler Dodge Jeep Ram

They got the job done, but had poor communication. Also, they did not seem concerned with getting my vehicle back to me in a timely manner. Every time I’ve taken my vehicle here, there are always “com Also, they did not seem concerned with getting my vehicle back to me in a timely manner. Every time I’ve taken my vehicle here, there are always “computer” or “system” issues on their end that delay service. More

Took over 3 hours to get oil change and fuel filter changed. That not good changed. That not good More

Super friendly staff. Leah got me in quick and they got my issues diagnosed. She kept me updated every step of the way and the repairs were finished quicker than expected. Leah got me in quick and they got my issues diagnosed. She kept me updated every step of the way and the repairs were finished quicker than expected. More

My experience was amazing. Mical came and volunteered to help me. He was so helpful and took his time to explain everything out. He made sure i knew all the facts about my bran Mical came and volunteered to help me. He was so helpful and took his time to explain everything out. He made sure i knew all the facts about my brand new car. He stayed by my side thru the whole experience. He was super kind, patient, and helpful. I walked out with a new car, and also encountered an amazing first time experience. Thank you Walt Massey and thank you Mical Grant More

CDJR service advisors are outstanding! Oil change and tire rotation was finished in no time! Oil change and tire rotation was finished in no time! More

Car was delivered to me on 10/29/24. Navigation does not work. Touch-up paint work not done, as promised. Despite my calls, messrs Pogue and Warren have not contacted me whatsoever-it’s Navigation does not work. Touch-up paint work not done, as promised. Despite my calls, messrs Pogue and Warren have not contacted me whatsoever-it’s pitiful follow-up, like they have something to hide. I last spoke with Mr. Pogue on Saturday, 10/26 and Mr. Warren on 10/28. Perhaps they do have something to hide, like the left rear quarter panel? I expected more from WaltMassey personnel; however, it is deeply disturbing. More

The service rep was a great help and the service did a great job and the loaner vehicle was a blessing when I had Dr appointments. Thank you and keep up the good work great job and the loaner vehicle was a blessing when I had Dr appointments. Thank you and keep up the good work More

Walt Massey in Lucedale was great. They worked to find us the perfect truck for our needs. They listened to our requirements of size, price, and so on and didn't put any pressure on us They worked to find us the perfect truck for our needs. They listened to our requirements of size, price, and so on and didn't put any pressure on us. Great job!! More

Everyone at the dealership was very helpful and professional. The entire process was quick and easy. Ms. Kayla Levins was personable and took time out to mail me a thank you card. professional. The entire process was quick and easy. Ms. Kayla Levins was personable and took time out to mail me a thank you card. More

Had vehicle at store. Very good salesman. He is very knowledgeable of all vehicles. Financial person nice and helpful. Very good salesman. He is very knowledgeable of all vehicles. Financial person nice and helpful. More