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Walt Massey Chrysler Dodge Jeep Ram Fiat
Jackson, MS
265 Reviews
Walt Massey Chrysler Dodge Jeep Ram FIAT Jackson in Jackson, MS, is proud to be an automotive leader in our area. Since opening our doors, Walt Massey Chrysler Dodge Jeep Ram FIAT Jackson has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Walt Massey Chrysler Dodge Jeep Ram FIAT Jackson will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 265 reviews
Verified Customer
October 29, 2026
Ray was very courteous, personable and kept me informed. He also routinely checked on me. The only suggestion that I have is possibly adding charging stations to your waiting lounge for customers. My last C He also routinely checked on me. The only suggestion that I have is possibly adding charging stations to your waiting lounge for customers. My last CDJR dealership in Arkansas had them. Otherwise, you guys were awesome. More
by gijohnny1994
Employees Worked With
Ray. He was great!
October 23, 2026
1. The First Day – Dropping Off My Vehicle I dropped my vehicle off at 7:45 a.m. and explained that I had a doctor’s appointment. I specifically asked whether my vehicle would be ready that day, and I was vehicle off at 7:45 a.m. and explained that I had a doctor’s appointment. I specifically asked whether my vehicle would be ready that day, and I was assured that it would. However, by 4:00 p.m., I had not received a phone call or any update. I had to call the service department myself, only to find out that they needed to keep my vehicle. Had I not called, I would not have known that my vehicle was not going to be ready. I tried to explain that I was receiving medical infusions and that arranging transportation at the last minute was extremely difficult. The service representative could clearly see that I was using oxygen and a walker. Despite my circumstances, no one offered to help arrange transportation, provide a ride, or offer a loaner vehicle. 2. The Following Day – Unable to Get Into My Home The following day, I had another difficult experience. I had accidentally left my house keys inside my home. I explained to Gray that my vehicle has a built-in HomeLink garage door opener, which I needed to open my garage and get inside my house. I specifically asked if I could get my vehicle because I had no other way to enter my home. I finished my medical infusion and left the hospital at 11:30 a.m. However, Gray did not call me until 2:30 p.m. to inform me that my vehicle was ready. During that time, I could not get inside my house because I needed my vehicle to operate my garage door. After receiving medical treatment, I should not have had to deal with this additional stress and uncertainty. 3. Picking Up More
by Sandra_Jam1
Employees Worked With
Gray wasn't a good person
October 22, 2026
Felt like family My service advisor was great and she made me feel like I was family and she was always checking on me and keeping me updated. The facility was great also clean. made me feel like I was family and she was always checking on me and keeping me updated. The facility was great also clean. More
by ccford222
October 21, 2026
Making an appointment was wonderful and Keziah was attentive and through with all explanations as to what was going on with my Jeep. She presented all information with financial quotes and was very re attentive and through with all explanations as to what was going on with my Jeep. She presented all information with financial quotes and was very respectful and diligent while I was at the dealership. More
by Billandtymccoy
Employees Worked With
Keziah
