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Walt Massey Chrysler Dodge Jeep RAM Lucedale

Lucedale, MS

Overview
Employees
Reviews
Vehicles
4.6
318 Reviews
Welcome to Walt Massey Chrysler Dodge Jeep RAM — your trusted automotive partner in Lucedale, MS. Located at 148 Ventura Dr, our dealership is dedicated to providing you with an exceptional selection of new and used vehicles from four of the most iconic American brands: Chrysler, Dodge, Jeep, and RAM. Whether you're looking for the robust power of a RAM truck, the rugged adventure of a Jeep, the refined sophistication of a Chrysler, or the thrilling performance of a Dodge, Walt Massey has the perfect vehicle for you. Our commitment to excellence extends beyond sales. Our state-of-the-art service center is equipped to handle all your maintenance and repair needs, ensuring your vehicle runs smoothly for years to come. Our team of certified technicians uses only genuine parts and the latest technologies to service your vehicle. We also offer tailored financing solutions to suit your needs, whether you're buying or leasing. Our finance experts work with various lenders to ensure you get the best possible rates and terms. Visit Walt Massey Chrysler Dodge Jeep RAM today and experience why our commitment to customer service and satisfaction makes us a leader in the automotive industry. Let us help you find the perfect vehicle to fit your lifestyle and budget.
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148 Ventura Dr

Lucedale, MS

39452

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Showing 318 reviews

March 08, 2024

Leah is amazing and justin does great work! They’re very flexible with my work schedule and never have an issue with picking up my jeep or getting it back to me. I don’t trust anyone to work on More

by Alexx.Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth, Justin Young
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Mar 11, 2024 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Walt Massey Chrysler Dodge Jeep Ram! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 03, 2024

Salesman was very helpful finding me the car I wanted. He was very polite and not to pushy. The financial lady was also very helpful and nice More

by Bug
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Smoak
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Mar 06, 2024 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 27, 2024

In for an oil change and things went smoothly. Comfortable waiting area and the customer service was exceptional. More

by jgoff70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Suddith was great help
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Mar 02, 2024 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 17, 2024

I took my vehicle into Walt Massey for a software recall. They disabled my vehicle in doing that. Meaning, it would not start or anything. Exactly 60 days later, and after 3 pcm’s, I got my vehicle back with More

by bishophb.mb
Recommend Dealer
No
Employees Worked With
Leah Sudduth,
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Feb 28, 2024 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We are sorry to hear that you had a negative experience with us and that we did not meet your expectations. We would love to discuss this in further detail with you in an effort to improve our customer service. At your convenience, please call us at (601) 843-2786.

February 10, 2024

Excellent customer service! Extremely cordial! Thanks David and Cody for all your help in making my purchase as smooth as possible! More

by stb_58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody, Cory Herrington
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Feb 12, 2024 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Hello, we're happy you found our staff to be so supportive during your experience here at Walt Massey Chrysler Dodge Jeep Ram. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 09, 2024

I was in for an oil change, and the customer service was great! The advisor was very pleasant as well. More

by davis5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenda Henderson
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Feb 12, 2024 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2024

2021 Ram 2500 in for work and received very poor communication from service department. Had to call several times to get update on truck. More

by dscarbo91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lorretta Mckissick
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Feb 10, 2024 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Hi there. We are sorry to hear of the negative experience you had with our service department, and we did not meet your expectation. We would like for an opportunity to turn your experience into a positive one. At your convenience, please give us a call at (601) 843-2786

January 27, 2024

I made an appointment to have my jeep repaired for the death wobble, loose bolts were identified and tightened. It seems that the issue has been corrected. This work was completed in a timely manner and t More

by eldred119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorretta Mckissick
Report | Print
Jan 28, 2024 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Walt Massey Chrysler Dodge Jeep Ram! We hope to be of service to you again in the future. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best wishes, Walt Massey Chrysler Dodge Jeep Ram

January 25, 2024

Great people to work with. Very knowledgeable and friendly. The facility was first class too. More

by Reeloutlaw16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarred Havard
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Jan 26, 2024 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 10, 2024

Excellent consumer service and very friendly which made for a wonderful experience. I would definitely come back if I ever needed another vehicle. More

by factors_cloven0d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Levins
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Jan 11, 2024 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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