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Walt Massey Chrysler Dodge Jeep RAM Lucedale

Lucedale, MS

Overview
Employees
Reviews
Vehicles
4.6
333 Reviews
Welcome to Walt Massey Chrysler Dodge Jeep RAM — your trusted automotive partner in Lucedale, MS. Located at 148 Ventura Dr, our dealership is dedicated to providing you with an exceptional selection of new and used vehicles from four of the most iconic American brands: Chrysler, Dodge, Jeep, and RAM. Whether you're looking for the robust power of a RAM truck, the rugged adventure of a Jeep, the refined sophistication of a Chrysler, or the thrilling performance of a Dodge, Walt Massey has the perfect vehicle for you. Our commitment to excellence extends beyond sales. Our state-of-the-art service center is equipped to handle all your maintenance and repair needs, ensuring your vehicle runs smoothly for years to come. Our team of certified technicians uses only genuine parts and the latest technologies to service your vehicle. We also offer tailored financing solutions to suit your needs, whether you're buying or leasing. Our finance experts work with various lenders to ensure you get the best possible rates and terms. Visit Walt Massey Chrysler Dodge Jeep RAM today and experience why our commitment to customer service and satisfaction makes us a leader in the automotive industry. Let us help you find the perfect vehicle to fit your lifestyle and budget.
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148 Ventura Dr

Lucedale, MS

39452

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Showing 333 reviews

February 10, 2025

It’s all good so far won’t know more about it until I drive it a wild More

by trypod55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We're glad to hear everything is going well so far! Feel free to reach out as you get more acquainted with your vehicle. We're here to assist with any questions or further needs you might have. Safe driving!

February 10, 2025

David is very attentive and will do his very best to make sure you leave happy with your purchase! More

by sunshinehearndon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

It's fantastic to hear that David was so attentive and committed to ensuring your happiness with your purchase! Thank you for sharing your positive experience. We're here to help anytime you need us.

February 03, 2025

Mical was extremely friendly and very professional in our dealing with him. Very knowledgeable and answered every question to my satisfaction. He is an asset to Walt Massey! More

by dunns107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mical Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your wonderful feedback! We're thrilled to hear that Mical provided a friendly, professional, and knowledgeable experience. He truly is an asset to our team, and we appreciate you recognizing his dedication. We look forward to assisting you again in the future!

January 31, 2025

I had to call multiple times to get updates on my vehicle while at the dealer. Multiple calls would go unanswered, and when I left messages not returned. Vehicle was there 3 weeks and if I had not checked in More

by Duvalldavid28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leah Sudduth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Fairley
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your feedback. I’m sorry to hear about the difficulty you experienced getting updates on your vehicle. That’s not the level of communication we strive for, and I understand how frustrating that must have been. Our General Manager, Phillip Pogue, would like to apologize for the inconvenience personally and ensure that you have a direct point of contact moving forward. If you ever have trouble reaching someone in the future, please feel free to call or text him directly on his cell, 601-466-8474, and he’ll be happy to assist. We appreciate your patience and the opportunity to improve. Thank you for bringing this to our attention.

January 30, 2025

Mical was able to get the truck I wanted from another Walt Massey dealership promptly. Helped get the deal done. Thanks Mical! More

by dvwilliams2626
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mical Grant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your review! We're so glad to hear that Mical was able to get the truck you wanted quickly and make the process smooth. Providing great service is always our goal, and we appreciate your kind words. Enjoy your new truck, and we look forward to serving you again in the future!

January 30, 2025

Great place to have vehicles serviced. Clean friendly atmosphere. I will continue to get service there. More

by darlenesteele67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Fairley
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service department and enjoyed the clean, friendly atmosphere. We appreciate your loyalty and look forward to serving you again in the future!

January 28, 2025

Mr. White was very professional an very helpful in this purchase. I feel that his calm personality along with answering all questions anlong extra videos an pictures made this sale a pleasant experience. More

by Jeffdpatrick
Recommend Dealer
Yes
Employees Worked With
Sarai Mccraney. Was also very helpful in this experience , Keaton White
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Jan 28, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for sharing your experience! It’s wonderful to hear that Keaton’s professionalism, helpfulness, and calm demeanor made your purchase such a pleasant experience. His extra effort with videos and pictures truly reflects his commitment to excellent customer service. We’re thrilled you’re looking forward to working with him again on your next purchase!

January 28, 2025

Great experience enjoyed buying a truck from Micah. Will definitely recommend to other people in future More

by J.northropelectricinc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mical Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your feedback! We’re so glad to hear you had a great experience buying your truck with Micah. Your recommendation means a lot to us, and we look forward to helping you or your friends in the future!

January 27, 2025

Mical did an excellent job throughout the process of me buying this truck site unseen off the internet. The sales manager Norris handled an issue with the service department the best way he could to get th More

by MathewLawson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mical Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service tech name unknown almost cost Mical this sale by dragging his feet and not showing up to work to make the repairs needed in a timely manner.
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Jan 28, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for sharing your experience! It’s wonderful to hear that Mical provided excellent assistance throughout the process of purchasing your truck sight unseen. We’re also glad Norris stepped in to address the service department issue and ensured the truck was delivered to you. Your trust means a lot to us, and we appreciate the opportunity to help you with your purchase!

January 27, 2025

Visit was good and i was in and out in the same day. Thanks for the quick service More

by WRHYMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Fairley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your feedback! We’re glad to hear your visit went smoothly and that you were able to get in and out on the same day. We appreciate your kind words and look forward to helping you again!

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