Walt Massey Chrysler Dodge Jeep RAM Lucedale

Car was delivered to me on 10/29/24. Navigation does not work. Touch-up paint work not done, as promised. Despite my calls, messrs Pogue and Warren have not contacted me whatsoever-it’s Navigation does not work. Touch-up paint work not done, as promised. Despite my calls, messrs Pogue and Warren have not contacted me whatsoever-it’s pitiful follow-up, like they have something to hide. I last spoke with Mr. Pogue on Saturday, 10/26 and Mr. Warren on 10/28. Perhaps they do have something to hide, like the left rear quarter panel? I expected more from WaltMassey personnel; however, it is deeply disturbing. More

The service rep was a great help and the service did a great job and the loaner vehicle was a blessing when I had Dr appointments. Thank you and keep up the good work great job and the loaner vehicle was a blessing when I had Dr appointments. Thank you and keep up the good work More

Walt Massey in Lucedale was great. They worked to find us the perfect truck for our needs. They listened to our requirements of size, price, and so on and didn't put any pressure on us They worked to find us the perfect truck for our needs. They listened to our requirements of size, price, and so on and didn't put any pressure on us. Great job!! More

Everyone at the dealership was very helpful and professional. The entire process was quick and easy. Ms. Kayla Levins was personable and took time out to mail me a thank you card. professional. The entire process was quick and easy. Ms. Kayla Levins was personable and took time out to mail me a thank you card. More

Had vehicle at store. Very good salesman. He is very knowledgeable of all vehicles. Financial person nice and helpful. Very good salesman. He is very knowledgeable of all vehicles. Financial person nice and helpful. More

I received a pre-qualified offer from GMAC which coincided with a need for a vehicle to replace one of my older vehicles. So, I began my search online for a vehicle. I was promptly contacted by Walt coincided with a need for a vehicle to replace one of my older vehicles. So, I began my search online for a vehicle. I was promptly contacted by Walt Massey with notification of their intention to assist me with matching my interest and needs with their inventory, assigning a sales rep to facilitate my journey. Shortly, Jeff contacted me to introduce himself and offer any help he could. When we found our vehicle, arrangements were made to have the vehicle delivered from another dealerahip to arrive the same day. We went in, test drove, and easily and efficiently completed the sale withoit any hassle that day. The finance manager even stayed over closing time to guarantee we able to drive our car off the lot that day. At no time did i ever feel even the least amount of pressure, which i greatly appreciate. I have walked out of sales many times before from unnecessary high-pressure sales staff. Jeff kept in contact before the sale,upon arriving to make purchase, and continuea to check in on our satisfaction with our new vehicle. The whole experience has been akin to buying from a close friend or family member! More

Everything was fine no problems did not have to wait too long and was kept informed. long and was kept informed. More

The folks in the service department the other day was top notch. It was full service on my wife's Challenger and they was very upfront and honest and I really do thank y'all for a great job. Kenny & Dee top notch. It was full service on my wife's Challenger and they was very upfront and honest and I really do thank y'all for a great job. Kenny & Dee Morris Wade,Ms. More

After contacting several dealerships looking for a certain vehicle, Walt Massey came through with exactly what we were looking for. We highly recommend Walt Massey certain vehicle, Walt Massey came through with exactly what we were looking for. We highly recommend Walt Massey More

Jared, The Service manager on the Dodge side was amazing and so helpful. Finally someone who cares ! and so helpful. Finally someone who cares ! More