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Walt Massey Chrysler Dodge Jeep RAM Lucedale

Lucedale, MS

Overview
Employees
Reviews
Vehicles
4.6
317 Reviews
Welcome to Walt Massey Chrysler Dodge Jeep RAM — your trusted automotive partner in Lucedale, MS. Located at 148 Ventura Dr, our dealership is dedicated to providing you with an exceptional selection of new and used vehicles from four of the most iconic American brands: Chrysler, Dodge, Jeep, and RAM. Whether you're looking for the robust power of a RAM truck, the rugged adventure of a Jeep, the refined sophistication of a Chrysler, or the thrilling performance of a Dodge, Walt Massey has the perfect vehicle for you. Our commitment to excellence extends beyond sales. Our state-of-the-art service center is equipped to handle all your maintenance and repair needs, ensuring your vehicle runs smoothly for years to come. Our team of certified technicians uses only genuine parts and the latest technologies to service your vehicle. We also offer tailored financing solutions to suit your needs, whether you're buying or leasing. Our finance experts work with various lenders to ensure you get the best possible rates and terms. Visit Walt Massey Chrysler Dodge Jeep RAM today and experience why our commitment to customer service and satisfaction makes us a leader in the automotive industry. Let us help you find the perfect vehicle to fit your lifestyle and budget.
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148 Ventura Dr

Lucedale, MS

39452

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Showing 317 reviews

February 19, 2025

Leah has been very professional anytime that I have dealt with her. Very nice and helpful. More

by reesehawley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

It's wonderful to hear that Leah has consistently provided you with professional, nice, and helpful service! We value the importance of making every interaction a positive experience for our customers. Thank you for sharing your feedback, and we look forward to continuing to serve you with the same high standard of care.

February 17, 2025

Madison is top of the line! ! Professional and a very pleasant person to deal with More

by reesehawley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Fairley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We're so glad to hear such positive feedback about Madison! Her professionalism and pleasant demeanor are exactly what we strive for. Thank you for taking the time to share your experience, and we look forward to your next visit with us!

February 17, 2025

The service at Walt Massey is consistently excellent. I will continue to have my new truck serviced by them in the future. More

by Donnie Goff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Fairley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We're thrilled to hear that you've had consistently excellent service with us at Walt Massey! Knowing that you plan to continue using our services for your new truck is the highest compliment we can receive. Thank you for your trust and loyalty, and we look forward to providing you with top-notch service in the future.

February 16, 2025

Need to hire more mechanics. Your diesel mechanic is over worked and can't concentrate running all over the shop instead of working on 1 vehicles at a time More

by glennishee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for bringing this to our attention. We're sorry to hear that our diesel mechanic seems overwhelmed, and we appreciate your concern for the quality of service and working conditions. We will review our staffing needs to ensure our mechanics can concentrate effectively and provide the best possible service. Your feedback is invaluable as we strive to improve. Thank you again for sharing your observations.

February 10, 2025

It’s all good so far won’t know more about it until I drive it a wild More

by trypod55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We're glad to hear everything is going well so far! Feel free to reach out as you get more acquainted with your vehicle. We're here to assist with any questions or further needs you might have. Safe driving!

February 10, 2025

David is very attentive and will do his very best to make sure you leave happy with your purchase! More

by sunshinehearndon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

It's fantastic to hear that David was so attentive and committed to ensuring your happiness with your purchase! Thank you for sharing your positive experience. We're here to help anytime you need us.

February 03, 2025

Mical was extremely friendly and very professional in our dealing with him. Very knowledgeable and answered every question to my satisfaction. He is an asset to Walt Massey! More

by dunns107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mical Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your wonderful feedback! We're thrilled to hear that Mical provided a friendly, professional, and knowledgeable experience. He truly is an asset to our team, and we appreciate you recognizing his dedication. We look forward to assisting you again in the future!

January 31, 2025

I had to call multiple times to get updates on my vehicle while at the dealer. Multiple calls would go unanswered, and when I left messages not returned. Vehicle was there 3 weeks and if I had not checked in More

by Duvalldavid28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leah Sudduth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Fairley
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your feedback. I’m sorry to hear about the difficulty you experienced getting updates on your vehicle. That’s not the level of communication we strive for, and I understand how frustrating that must have been. Our General Manager, Phillip Pogue, would like to apologize for the inconvenience personally and ensure that you have a direct point of contact moving forward. If you ever have trouble reaching someone in the future, please feel free to call or text him directly on his cell, 601-466-8474, and he’ll be happy to assist. We appreciate your patience and the opportunity to improve. Thank you for bringing this to our attention.

January 30, 2025

Great place to have vehicles serviced. Clean friendly atmosphere. I will continue to get service there. More

by darlenesteele67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Fairley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service department and enjoyed the clean, friendly atmosphere. We appreciate your loyalty and look forward to serving you again in the future!

January 30, 2025

Mical was able to get the truck I wanted from another Walt Massey dealership promptly. Helped get the deal done. Thanks Mical! More

by dvwilliams2626
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mical Grant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your review! We're so glad to hear that Mical was able to get the truck you wanted quickly and make the process smooth. Providing great service is always our goal, and we appreciate your kind words. Enjoy your new truck, and we look forward to serving you again in the future!

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