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Walt Massey Chrysler Dodge Jeep RAM Lucedale
Lucedale, MS
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 318 reviews
They did not budget one dollar on the price! The driver seat was broke and salesman has been lying about them ordering the part to fix it! Will never buy from Walt Massey again The driver seat was broke and salesman has been lying about them ordering the part to fix it! Will never buy from Walt Massey again More
This was an appointment for routine service, oil change etc. As I have come to expect from Walt Massey, the service was excellent and timely. Wayne was the technician who worked on my wrangler and he is t etc. As I have come to expect from Walt Massey, the service was excellent and timely. Wayne was the technician who worked on my wrangler and he is top-notch. The service coordinators at the desk were very helpful and responsive. I'll be coming back for my service needs. More
I had an appointment to get my oil changed and tires rotated. I was happy with my service. The service advisors were very friendly. I had zero complaints. rotated. I was happy with my service. The service advisors were very friendly. I had zero complaints. More
I was a bit skeptical about buying a car from out of state ( I live in CO).However after talking to SM Thomas, I felt much easy.The process was simple and fast. I received my truck as promised. There wa state ( I live in CO).However after talking to SM Thomas, I felt much easy.The process was simple and fast. I received my truck as promised. There was a small issue with the rear parking sensor which I told Thomas, who took my issue serious and is taking care of it. I would definitely recommend this dealership and would buy a vehicle from them again. Five Stars in my opinion. More
Excellent communication! Great service! Very friendly! Would definitely recommend to family and friends. Will continue to do business with them! Great service! Very friendly! Would definitely recommend to family and friends. Will continue to do business with them! More
Had an oil change scheduled and they were finished with my Charger in about 30 minutes. Very convenient and efficient. Leah did a good job getting it in and out. my Charger in about 30 minutes. Very convenient and efficient. Leah did a good job getting it in and out. More
The customer service is crap. No communication. Call the dealership to get update on my truck got the runaround and definite answers. Felt like a bad relationship. It was a nightm No communication. Call the dealership to get update on my truck got the runaround and definite answers. Felt like a bad relationship. It was a nightmare! The service was crap! Bought what was supposed to be the best extended warranty and got told it didn’t cover what was wrong with my truck! Went to pick my truck up and no one talked to me about it. Got to my truck and it would not start! Was told it had to be jumped off at the body shop. Had to jump it off at the dealership. Was told my battery wasn’t any good and I would have to purchase a new one. I refused to buy one and ask to talk to Brandon Walker and was told no need to get him involved. They put a battery in my truck and I left the dealership! NOT A HAPPY CUSTOMER TO SAY THE LEAST! HAVE NO INTENTIONS TO EVER SET FOOT ON WALT MASSEY PROPERTY AGAIN! So much for buying from a home town company! More