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Walt Massey Chrysler Dodge Jeep RAM Columbia

Columbia, MS

Overview
Employees
Reviews
Vehicles
4.6
120 Reviews
Welcome to Walt Massey Chrysler, Dodge, Jeep, RAM in Columbia, MS — your leading dealership for Chrysler, Dodge, Jeep, and RAM vehicles. Situated at 800 Highway 98, we are dedicated to offering an exceptional selection of new and pre-owned vehicles from four of America’s most iconic automotive brands. Whether you're looking for the rugged durability of the RAM 1500, the off-road prowess of the Jeep Wrangler, the powerful performance of the Dodge Charger, or the innovative luxury of the Chrysler Pacifica, Walt Massey Chrysler, Dodge, Jeep, RAM has a vehicle tailored to your demands. Our dealership is renowned for its customer-centric approach, ensuring that every visitor receives personalized service to match their automotive needs. Our experienced sales team is eager to guide you through our extensive inventory and assist you in selecting the perfect vehicle. Additionally, our advanced service center is equipped to handle all maintenance and repair needs with certified technicians who specialize in these brands, using only genuine parts to maintain your vehicle’s performance and longevity. Stop by Walt Massey Chrysler, Dodge, Jeep, RAM today to explore our models and take advantage of our knowledgeable staff and outstanding customer service. Discover why we are the preferred automotive destination for drivers in Columbia, Hattiesburg, McComb, and beyond.
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1470 Hwy 98 E

Columbia, MS

39429

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Showing 120 reviews

January 13, 2026

Was good My experience was good but was scheduled for 10 but didn't get pulled in till 11 an had another that they got a driver to take me to More

by David202007
Recommend Dealer
Yes
Employees Worked With
Tommy Mellow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Mellow
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Jan 13, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for sharing your feedback with us. We’re glad to hear your overall experience was good and appreciate your patience with the delay. We value your time and thank you for choosing us.

January 09, 2026

They were both informative and pleasant to deal with. They were able to answer each question I had. More

by terrytoney43
Recommend Dealer
Yes
Employees Worked With
Lynette and Tommy
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Jan 12, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for your kind feedback. We’re glad to hear our team was informative, pleasant to work with, and able to answer all of your questions. We truly appreciate you taking the time to share your experience.

January 05, 2026

Always have great service here. I purchased my vehicle here and get both me and my husband car serviced here. More

by odj13
Recommend Dealer
Yes
Employees Worked With
Tommy Mellow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Mellow
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Jan 07, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for your continued trust in us. We’re happy to hear you always receive great service and that you choose us for both purchasing and servicing your vehicles. We truly appreciate you and look forward to taking care of you and your husband again.

January 01, 2026

Very customer oriented Took care of my concerns Would recommend to others in need of car maintenance More

by jana.keith
Recommend Dealer
Yes
Employees Worked With
Tommy Mellow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Mellow
Report | Print
Jan 03, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re glad to hear that. Taking care of concerns and keeping the experience customer focused is what we strive for every visit. We appreciate the recommendation and look forward to helping you again whenever you need car maintenance.

December 27, 2025

Eager to please. Kind faces. Timely service. Great prices. Will surely be back when needed. More

by pittman161994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Mellow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Trotter
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Dec 29, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re glad to hear that stood out to you. Friendly service, fair pricing, and getting things done on time are all priorities for our team. We appreciate your trust and look forward to seeing you again when you need us.

December 22, 2025

This is the second time I have had my jeep serviced there and the service has always been great. More

by Graywolf1962
Recommend Dealer
Yes
Employees Worked With
Tommy Mellow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Mellow
Report | Print
Dec 29, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re glad to hear you’ve had consistently great service with us. Earning your trust on repeat visits means a lot, and we truly appreciate you choosing us again.

December 18, 2025

They lied about rotten my tires and said they did but they didn’t rotate my tires and I paid to have them rotated! They lied about it and said they did but they didn't and still charged me for it. My hu More

by cieara08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marissa Wild, Amy Trotter
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Dec 18, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re sorry to hear about this and understand how frustrating that must be, especially when you specifically paid for a service that wasn’t completed. That’s not the experience we want anyone to have. Our General Manager, Travis Cupples, will be reaching out to you directly to discuss what happened and work toward a resolution. You’re also welcome to contact him at 601-424-5231 so we can make this right.

Dec 23, 2025 -

cieara08 responded

I've still not heard from anyone.

December 15, 2025

Called and made an appointment for my oil change in my 2016 dodge challenger hellcat. I asked the lady on the phone how much would it be and she asked me what kind of car do I have and I told her I have a More

by fortenberrycody21
Recommend Dealer
No
Employees Worked With
Amy Trotter, Amy Trotter
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Dec 15, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re very sorry to hear about this experience. We understand how frustrating it is to be quoted one price over the phone and then charged something very different at checkout, especially after taking the time to come in for an appointment. That’s not acceptable, and we can also appreciate why the way your vehicle was handled would be concerning. We’d like the opportunity to look into what happened with the pricing and the service performed and make sure this is addressed properly. Please reach out to us directly so we can review the details and work toward a resolution. Your trust matters to us, and we’d like the chance to make this right.

December 11, 2025

Awesome service checked everything and kept me updated, friendly and knowledgeable service highly recommended dealership More

by ashleynm654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley , Amy Trotter
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Dec 15, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re glad to hear you had an awesome experience! Keeping you informed while providing friendly, knowledgeable service is exactly what we strive for. We truly appreciate the recommendation and your trust in our team.

December 06, 2025

Excellent buying experience from an excellent team! ! Love purchasing from my hometown dealership!! Thank you Jimmy, Cole, and Dalton. More

by GraceOilfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton McNeese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Great to hear your buying experience was excellent and that the team made it such a positive one. It’s always special when a hometown dealership earns that kind of trust. We appreciate you recognizing Jimmy, Cole, and Dalton, and we look forward to welcoming you back anytime.

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