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Walt Massey Chrysler Dodge Jeep RAM Columbia

Columbia, MS

4.6
120 Reviews
Welcome to Walt Massey Chrysler, Dodge, Jeep, RAM in Columbia, MS — your leading dealership for Chrysler, Dodge, Jeep, and RAM vehicles. Situated at 800 Highway 98, we are dedicated to offering an exceptional selection of new and pre-owned vehicles from four of America’s most iconic automotive brands. Whether you're looking for the rugged durability of the RAM 1500, the off-road prowess of the Jeep Wrangler, the powerful performance of the Dodge Charger, or the innovative luxury of the Chrysler Pacifica, Walt Massey Chrysler, Dodge, Jeep, RAM has a vehicle tailored to your demands. Our dealership is renowned for its customer-centric approach, ensuring that every visitor receives personalized service to match their automotive needs. Our experienced sales team is eager to guide you through our extensive inventory and assist you in selecting the perfect vehicle. Additionally, our advanced service center is equipped to handle all maintenance and repair needs with certified technicians who specialize in these brands, using only genuine parts to maintain your vehicle’s performance and longevity. Stop by Walt Massey Chrysler, Dodge, Jeep, RAM today to explore our models and take advantage of our knowledgeable staff and outstanding customer service. Discover why we are the preferred automotive destination for drivers in Columbia, Hattiesburg, McComb, and beyond.
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1470 Hwy 98 E

Columbia, MS

39429

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Showing 120 reviews

February 08, 2026

Thought they went above and beyond to help with all problems . But I was told that my light was working on my van . I did not check it before leaving . Light is More

by TonyaB
Recommend Dealer
Yes
Employees Worked With
Tommy Mellow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Mellow
Feb 09, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for your feedback. We’re glad to hear our team went above and beyond to help with your van’s issues. We appreciate you letting us know about the light so we can make sure everything is fully addressed. Your trust in us means a lot!

February 07, 2026

Great They kept me informed of progress and accurate estimate of expenses. Due to extended repair time, I was taken home and my car was returned to me. More

by gingerholston1941
Recommend Dealer
Yes
Employees Worked With
Tommy Mellow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Mellow
Feb 09, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for sharing your experience. We’re glad to hear our team kept you informed, provided an accurate estimate, and made your wait more convenient with a ride home. We truly appreciate your trust in our service team!

February 06, 2026

AJ and Dalton were both wonderful to work with. AJ had the truck clean, fueled up, and ready to ride while Dalton had our papers ready to sign. We were in and out within a matter of minutes! Easies More

by nwaggoner26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton McNeese
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for sharing your experience. We’re thrilled to hear AJ and Dalton made your truck purchase quick, easy, and seamless. We truly appreciate your trust and look forward to serving you again in the future!

February 04, 2026

They started right on my truck as soon as they could and Mr.he is a good man that gets the job done thanks More

by rubyannlee1951
Recommend Dealer
Yes
Employees Worked With
Tommy Mellow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Mellow
Feb 05, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for sharing your experience. We’re glad to hear work on your truck started promptly and that Tommy provided dependable service. We truly appreciate your trust in our team!

February 01, 2026

Recall work to be completed Several recalls needed to be updated on my 2022 Ram 2500 More

by Offshore342000
Recommend Dealer
Yes
Employees Worked With
Tommy Mellow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Mellow
Feb 03, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for your feedback. We’re glad we could help get your 2022 Ram 2500 up to date with all the necessary recall work. We truly appreciate your trust in our service team!

January 29, 2026

Great job and service! Customer service was spectacular and hospitality was awesome. I was in and out in no time. More

by macnasty11
Recommend Dealer
Yes
Employees Worked With
Tommy Mellow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Mellow
Jan 30, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for your kind feedback. We’re glad to hear you received great service, experienced spectacular customer care and hospitality, and were in and out quickly. We truly appreciate your trust in us.

January 26, 2026

The Service Employees and Techs at this dealership are Fantastic. Best in this area. They did a great job on my vehicle, made sure that I had transportation, called me with updates and part tracking. Th More

by mrh1722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Mellow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for sharing your experience. We’re thrilled to hear our service employees and technicians provided fantastic service, kept you updated, arranged transportation, and completed the work efficiently. It’s great to know your vehicle was returned clean and ready to go. We truly appreciate your trust in us!

January 23, 2026

The only complaint I have was the wait was kind people really nice People nice More

by slpittman344
Recommend Dealer
Yes
Employees Worked With
Tommy Mellow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Mellow
Jan 26, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for your feedback. We’re glad to hear our team was kind and helpful. We appreciate your patience with the wait and will continue working to make your experience as smooth as possible.

January 19, 2026

This is the third time my car has been in for recalls. Each time the work went fine. However the last two times I have been there additional work was done to my car without my permission. The second time More

by bpowell587
Recommend Dealer
No
Employees Worked With
Tommy Mellow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Mellow
Jan 20, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re sorry to hear this was your experience and appreciate you bringing it to our attention. Our General Manager, Travis Cupples, would like to speak with you personally to better understand what happened and will reach out to you asap to discuss a resolution. You can also reach him at (601) 424-5231.

January 19, 2026

Very helpful with my concerns gave me a rundown of the work and did a awesome job More

by jessedouglas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Mellow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Trotter
Jan 19, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for your feedback. We’re glad to hear your concerns were addressed, the work was clearly explained, and everything was done to your satisfaction. We truly appreciate you choosing us.

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