Walt Massey Chevrolet GMC
Lucedale, MS
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 706 reviews
My Dream Truck We enjoyed the family relationship with all employees. Both Becky and Shemule were outstanding,vey knowledgeable about their jobs. There was no pressu We enjoyed the family relationship with all employees. Both Becky and Shemule were outstanding,vey knowledgeable about their jobs. There was no pressure about the purchase. It was a most enjoyable experience. We’ll be back in the future. Looking forward for our next visit. Cannot say enough about Becky and Shemule. More
Nice people and good prices. The salesman, sales manager, and finance man were all very friendly and helpful. The price on the truck was fair, they didn't move on the price, but i The salesman, sales manager, and finance man were all very friendly and helpful. The price on the truck was fair, they didn't move on the price, but it was already a good price so I don't blame them. Plus I came from out of town to get it and I think they knew I wasn't going to just leave so I wasn't in much a position to haggle. The finance guy wasn't pushy on the add ons which I appreciated. Overall I would highly recommend Walt Massey. The only bad thing was the cleaning/detailing crew didn't do a very good job. Also they replaced the windshield the day or so before I bought the truck and somebody dropped a screw in the vent that I had to remove when I got home. More
Top notch Troy is top notch! He made our car buying experience fun. Very personable, amazing customer service and we got treated to a few magic tricks as a bonu Troy is top notch! He made our car buying experience fun. Very personable, amazing customer service and we got treated to a few magic tricks as a bonus. I totally recommend Troy White and Walt Massey for your car buying experience! More
The service department is awesome. They checked everything I asked them to check. They ordered a part needed to fix the driver side mirror. They checked extra parts to make sure the ca They checked everything I asked them to check. They ordered a part needed to fix the driver side mirror. They checked extra parts to make sure the care is ready for my out of town trip. More
Loved the Whole Experience From the time I ordered my new 2020 Buick Enclave Avenir through the pick up process every step was as smooth as could be. The sales staff was wonder From the time I ordered my new 2020 Buick Enclave Avenir through the pick up process every step was as smooth as could be. The sales staff was wonderful. They answered every question that I had. The introduction to all the items on my car was outstanding. I couldn't ask for any better. More
great to deal with They managed to get me exactly what I was looking for in a used vehicle and the service department checked it out well prior to delivery. They managed to get me exactly what I was looking for in a used vehicle and the service department checked it out well prior to delivery. More
3 vehicles in two months It was an awesome experience dealing with Walt Massey! Great salesman and finance guy!! I would highly recommend to anyone looking for a new or pre ow It was an awesome experience dealing with Walt Massey! Great salesman and finance guy!! I would highly recommend to anyone looking for a new or pre own vehicles!! More
Quick and easy No pressure at all! I was given an appointment Thursday, met with the salesman on Friday and approved on Saturday, got my vehicle on Monday. Very plea No pressure at all! I was given an appointment Thursday, met with the salesman on Friday and approved on Saturday, got my vehicle on Monday. Very pleased! Jeffrey McCardle was nice and kept it realistic. He didn’t try to sell me something I didn’t need or couldn’t afford. I told him what I was looking at and he made it happen. Met with Kim in finance, she was very nice and efficient. More
Quick Very quick service. Had my truck back within hours. Was very pleased. I will be back to have all my Vehicles services done. Thanks a lot. Very quick service. Had my truck back within hours. Was very pleased. I will be back to have all my Vehicles services done. Thanks a lot. More
The Tech, Joe Lister did not know what he was doing. This is the Third time I have brought is truck in since purchase Eight months ago. The Engine is running Poorly and each time I bring it in they tell This is the Third time I have brought is truck in since purchase Eight months ago. The Engine is running Poorly and each time I bring it in they tell me it is fine and there are no CODES! Each time I bring it in the gas mileage will drop Three Miles/Gallon and we are now down to 19.8 MPG. The tech told me that it had bad motor mounts causing the mileage to drop and the Tachometer to fluctuate up 200RPM and Down 100 from idle. The Tech does not know what he is doing and the past two times I was in for the same problem the other Techs said everything was ok. This has been an on going problem since a week after the purchase. The truck also stalls when you put on brakes hard. I have had the truck nearly stall out twice in emergency when I was in near misses from other drivers. It was suggested that I bring it back and leave it another day this week to let another Tech have a look at it! I am doing my best to give your company an opportunity to resolve my 2017 GMC problems. More