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Walt Massey Chevrolet GMC
Lucedale, MS
706 Reviews
Welcome to Walt Massey Chevrolet GMC in Lucedale, MS — your premier source for new and pre-owned Chevrolet and GMC vehicles. At our dealership located at 11241 Old 63 S, we are committed to providing you with the highest quality of service and a vast selection of vehicles to choose from. Whether you're in the market for a rugged GMC Sierra, a family-friendly Chevrolet Tahoe, or something economical like the Chevrolet Malibu, we have a vehicle to meet your needs.
Our experienced sales team is dedicated to ensuring a smooth and satisfying car buying experience, offering personalized service to help you find the perfect vehicle. Our state-of-the-art service center is equipped with the latest tools and technologies to handle all your maintenance and repair needs, ensuring your vehicle performs at its best for years to come.
Stop by Walt Massey Chevrolet GMC today to explore our inventory and take advantage of our competitive prices and special offers. Experience the difference in customer care and commitment at our Lucedale dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 706 reviews
April 15, 2019
TPM service Pickup dropped at 12pm Service work was complete before 4pm . Service department had to replace one tpm senior on right rear tire Bobby Howard expla Pickup dropped at 12pm Service work was complete before 4pm . Service department had to replace one tpm senior on right rear tire Bobby Howard explained what had been to repair my pickup. More
by daviswr@bellsouth.net
Verified CustomerEmployees Worked With
Bobby Howard
April 15, 2019
Took 4 Days to Replace Leather Seat I purchased a used 2017 Truck with an agreement in writing that the leather seat, that had a tear, would be replaced. The Salesman called and got the I purchased a used 2017 Truck with an agreement in writing that the leather seat, that had a tear, would be replaced. The Salesman called and got the approval from the service center. I called 2 weeks in advance and scheduled an appointment to have the seat replaced and some service work on my wife's traverse. I dropped my truck off 8am on a Thursday morning along with my wife's traverse. After not hearing anything I called at 4pm and was told my wife's traverse was ready but my truck wouldn't be ready till Friday so I picked up my wife's vehicle. I get a call Friday at 2pm telling me that they still haven't gotten to my truck and that it wouldn't be ready till Monday. I was told this is because the man who approved the seat replacement was no longer there and they had to wait on approval from someone else even though I have in writing that they would replace the seat. I was told that this was a 3 or 4 hour job and it took 4 days to get the work done. I will say that Amy was very nice and they did offer me a loaner vehicle and my wife's car was ready in an appropriate amount of time for this reason I am willing to give them another chance. However my truck should have been completed the Thursday I brought it in. More
by TW84
Employees Worked With
Amy McClure
April 13, 2019
First Class Dealership I received excellent service from David Parnell, who was very knowledgeable about the vehicle that I purchased. Thank you Walt Massey Automotive for a I received excellent service from David Parnell, who was very knowledgeable about the vehicle that I purchased. Thank you Walt Massey Automotive for a great experience. More
by BC
April 13, 2019
Excellent experience Mrs Becky made the buying experience so easy. She went above and beyond to help us with our purchase. We are thankful for all the help . Mrs Becky made the buying experience so easy. She went above and beyond to help us with our purchase. We are thankful for all the help . More
by Reeves
Employees Worked With
Becky Hembree
April 13, 2019
No one to call back I tried to call 4 times to get in touch with finance I also used the chat now service through this website. I was told I would get called but never go I tried to call 4 times to get in touch with finance I also used the chat now service through this website. I was told I would get called but never got a call from finance. More
by daphsdad
Employees Worked With
Shemuel McCraney
April 12, 2019
Easy car buying experience. Brian was very helpful and went out of his way to make this an easy experience. The service dept was very helpful in making some repairs t experience. Brian was very helpful and went out of his way to make this an easy experience. The service dept was very helpful in making some repairs to a used vehicle that was not noticed until after the purchase at no cost to me. Thanks for all you guys done. More
by thebrowns07.rb
Employees Worked With
Brandon Walker , Brian Lewis
April 11, 2019
service exhaust fluid light was on took my truck to walt massey they had my truck fixed in 24 hours very good job thanks Bobby Howard exhaust fluid light was on took my truck to walt massey they had my truck fixed in 24 hours very good job thanks Bobby Howard More
by itsme
Employees Worked With
Bobby Howard
April 11, 2019
Exceptional service My used truck quit running and was still under warranty. Walt Massey arranged to have it towed to the dealership and provided a courtesy truck while t My used truck quit running and was still under warranty. Walt Massey arranged to have it towed to the dealership and provided a courtesy truck while they diagnosed and repaired the problem. Fast and excellent service! More
by Silverado
Employees Worked With
Wendy Rhymes Shoemaker, Bobby Howard
April 11, 2019
Excellent Service!!!! They got my service started at my appointment time and quickly got me out and back on the road. Always a pleasurable experience when dealing with Walt They got my service started at my appointment time and quickly got me out and back on the road. Always a pleasurable experience when dealing with Walt Massey. More
by micpri0322
Employees Worked With
Bobby Howard
April 09, 2019
Recall I made an appointment because of a recall. When I arrived my vehicle was immediately taken for repair and it was done quickly. It was actually comple I made an appointment because of a recall. When I arrived my vehicle was immediately taken for repair and it was done quickly. It was actually completed about 30 minutes faster than I was told. Service department was friendly and accommodating. More
by Tahoe
Employees Worked With
Amy McClure
