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Walt Massey Chevrolet GMC
Lucedale, MS
706 Reviews
Welcome to Walt Massey Chevrolet GMC in Lucedale, MS — your premier source for new and pre-owned Chevrolet and GMC vehicles. At our dealership located at 11241 Old 63 S, we are committed to providing you with the highest quality of service and a vast selection of vehicles to choose from. Whether you're in the market for a rugged GMC Sierra, a family-friendly Chevrolet Tahoe, or something economical like the Chevrolet Malibu, we have a vehicle to meet your needs.
Our experienced sales team is dedicated to ensuring a smooth and satisfying car buying experience, offering personalized service to help you find the perfect vehicle. Our state-of-the-art service center is equipped with the latest tools and technologies to handle all your maintenance and repair needs, ensuring your vehicle performs at its best for years to come.
Stop by Walt Massey Chevrolet GMC today to explore our inventory and take advantage of our competitive prices and special offers. Experience the difference in customer care and commitment at our Lucedale dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 706 reviews
November 15, 2024
Jeff was fantastic in every aspect of the experience. Overall, WM was easy to deal with. Being a remote buyer, there were a few hiccups in communication back and forth with finance, but overall it went v Overall, WM was easy to deal with. Being a remote buyer, there were a few hiccups in communication back and forth with finance, but overall it went very smoothly. More
by Snealb
September 08, 2024
Great Job! Tech was very nice and kept me posted on progress. Applied coupon and gave me my discounts. Tech was very nice and kept me posted on progress. Applied coupon and gave me my discounts. More
by Jenny
February 21, 2024
Fantastic service! Came all the way, picked up the car for the oil change and tire rotation, fixed a seat belt and detailed the car. Customer service all the way! Just Came all the way, picked up the car for the oil change and tire rotation, fixed a seat belt and detailed the car. Customer service all the way! Just go to Walt Massey. You can thank me later. More
by gbrentbarkin
Employees Worked With
Other Employees :
The Masseys!, Brian Wittmayer, Wendy Rhymes Shoemaker, Amy McClure
August 30, 2023
Terrible. I wouldn’t advise anybody to bring any vehicle here. Took my truck to them for a squeak noise coming from the engine, they told me it was the water p I wouldn’t advise anybody to bring any vehicle here. Took my truck to them for a squeak noise coming from the engine, they told me it was the water pump, about a day later they called telling me they installed the new water pump but the truck is still squeaking, yet they still charged me $1200 dollars for a truck they never actually fixed and said it would cost me another 11 hours worth of work for them to look into the noise any further, I had to drive it back home with the same squeaking noise I took it up there with. If I could I wouldnt have even given them a 1 star rating. More
by T.johnson
Employees Worked With
Amy McClure
April 06, 2023
As always, I was in and out in a flash. They have very competitive pricing and are always courteous. This is the only place I take my car. They have very competitive pricing and are always courteous. This is the only place I take my car. More
by randyp947
Employees Worked With
Wendy Rhymes Shoemaker, Amy McClure
October 24, 2022
Absolute worst service department. They will give you the run around and inconvenience you. They do not keep their word. Do not use this dealership for any type of purchase. It will be They will give you the run around and inconvenience you. They do not keep their word. Do not use this dealership for any type of purchase. It will be the most aggravating experience of your life. More
by emhowell3219
Employees Worked With
All Service
April 08, 2022
Jeffrey was very helpful , took time to make sure I did not have any questions. not have any questions. More
by Kent brown
Employees Worked With
March 07, 2022
Deceiving salesperson and sales manager uncut value of my trade and sold for $7000 over what i was given. Attempted to return the vehicle we had gotten after the trade and Brian Whitmayer falsely claimed the trade and sold for $7000 over what i was given. Attempted to return the vehicle we had gotten after the trade and Brian Whitmayer falsely claimed the 3 day money back guarantee only existed for newer vehicles with factory warranties and not for all used vehicles as advertised online and in multiple email communications between me and the salesperson. Aftermarket warranty was offered to the tune of $3,900. Finance office uses a deceitful piece of paper with monthly notes at the bottom and $0 close to the optional add ons that can be misconstrued as the cost added to the monthly payment but instead is a deductible associated with the use of that add on. No options are located on the sheet to refuse all forms of add ons and instead must be verbally stated. More
by Reviewer
Employees Worked With
Brian Wittmayer
