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Walt Massey Chevrolet GMC Lucedale - Service Center

Lucedale, MS

4.7
308 Reviews
Call Service Center (601) 947-3001

308 Reviews of Walt Massey Chevrolet GMC Lucedale - Service Center

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February 27, 2025

Excellent customer service, always prompt with letting me know what was going on with my vehicle! More

by Dgentry01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear you had a great experience! Keeping our customers informed is a top priority, and we appreciate your kind words. Thank you for your support!

February 27, 2025

Excellent service. Friendly and professional staff Timely response to my questions Knowledgeable salesperson and service staff More

by janicecowart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Moorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Levins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey McCardle
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Feb 27, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Thank you for your kind words! We're glad our team provided you with excellent service, timely responses, and a professional experience. We appreciate your support and look forward to serving you again!

February 26, 2025

Allison is great in the service dept! I appreciate all her attention to detail in a positive manner! More

by mrssusanfranklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We're thrilled to hear that Allison took great care of you in the service department! Her attention to detail and positive attitude make all the difference. Thank you for your kind words and support!

February 25, 2025

She was very nice when I walked in until the time I left at of the place More

by Charlenes744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We're glad to hear you had a great experience from start to finish! Providing friendly and welcoming service is always our goal. Thank you for your support!

February 25, 2025

Very helpful and pleasant people. Allison in the service department is especially helpful, pleasant and courteous. More

by paulpresti29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We're so glad to hear that you had a great experience with our team, especially Allison! Her helpful and courteous service truly makes a difference. Thank you for your kind words and support!

February 23, 2025

Allison was great to work with on servicing my vehicle. She took the time to explain the process and was very helpful in coordinating my services with my busy schedule. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robbie Lebert
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Feb 27, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We're glad to hear that Allison provided such a great service experience! Her dedication to keeping customers informed and accommodating busy schedules is truly appreciated. Thank you for your kind words and support!

February 22, 2025

I'm always at ease trusting Walt Massey with my vehicles. Jessica and the ladies in the service department are so knowledgeable, there is no equal. Thank you for what you do. More

by fallon1662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

It's truly rewarding to hear that Jessica and our service department team make you feel at ease and deliver knowledgeable assistance with your vehicles. We strive to be unmatched in our service and appreciate your trust in us. Thank you for your kind words!

February 22, 2025

Very courteous, timely service, satisfied with my service experience, resolved my issues, reasonable pricing thanks More

by l.dees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We're happy to hear you had a great service experience! Providing courteous, timely, and effective service at a fair price is our goal. Thank you for your support!

February 20, 2025

We had Walt Massey perform warranty work on one of our trucks. Allison Scott was a great help. She kept us informed every step of the way. I would definitely recommend anyone to reach out to her if you ev More

by tpatteson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

It's great to hear that Allison Scott was such a valuable help during your warranty work at Walt Massey. Keeping you informed every step of the way is crucial, and we're glad Allison did just that. Thank you for your recommendation and for trusting us with your truck. We look forward to assisting you again should you need any further service!

February 19, 2025

Very easy to deal with and keeps you informed on the status of your vehicle. Would definitely recommend them More

by bobbyemazingo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We're glad to hear that your experience was straightforward and informative! Keeping our customers updated on their vehicle's status is a priority for us, and we're happy it added value to your visit. Thank you for recommending us, and we look forward to serving you again in the future!

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