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Walt Massey Chevrolet GMC Lucedale - Service Center

Lucedale, MS

4.8
292 Reviews

292 Reviews of Walt Massey Chevrolet GMC Lucedale - Service Center

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July 04, 2018

Always a GREAT experience!!! Amazing work and people to deal with!! We bring all our vehicles here from an hour away and it’s worth every second of that drive. More

by randall276
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Rhymes Shoemaker
Jul 13, 2018 -

Walt Massey Chevrolet GMC Lucedale responded

Thank you very much......

July 03, 2018

Timely friendly service! I buy all my vehicles from Walt Massey Chevrolet Buick GMC and I don't let anyone else service my vehicles. From tires and brakes to major repairs I a More

by ralf0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Rhymes Shoemaker, Eric Newman
June 29, 2018

Good job on oil change! Very timely and accommodating! Had an appointment scheduled and was finished in plenty of time. Everyone involved were very friendly and pleasant! Ver More

by rutherfordjoyce
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Becky Hembree, Justin Larsen
June 28, 2018

The visit was very good and they was very friendly Wendy was very helpful in letting me know what was wrong with my vehicle She got me a car to use until they get it fixed More

by August 15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Rhymes Shoemaker
Jun 29, 2018 -

Walt Massey Chevrolet GMC Lucedale responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you so much again for your feedback! We hope you have a great day!

June 20, 2018

Great Walt Massey service department was very helpful and knowledgeable of the issues, they fixed the problem and help me out with a loaner while mine was u More

by mattmcleod82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Mcmillin, Bryan Rogers, Wendy Rhymes Shoemaker
Jun 26, 2018 -

Walt Massey Chevrolet GMC Lucedale responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you so much again for your feedback! We hope you have a great day!

June 19, 2018

Very friendly staff. I always take my GMC to Walt Massey to be serviced. The staff is very friendly, knowledgeable, and they do the work in a timely manner. More

by veverett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Rhymes Shoemaker
Jun 26, 2018 -

Walt Massey Chevrolet GMC Lucedale responded

We're glad to hear you found our staff was so knowledgeable and helpful! We hope to be of service to you again in the future. Best wishes, Walt Massey Chevrolet Buick GMC

June 14, 2018

Easy as 123 Call, make an appointment. They make choices for your visit. Accommodating Bring vehicle in. People smile. Go to waiting room watch TV. Eat popcorn More

by shirmrclls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the name
June 06, 2018

Just A Great Place From Wendy greeting me with a smile to the pleasant staff. Eric the Service Manager was so helpful and friendly. I was treat so awesome as I waited in More

by Happycamper21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey McCardle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lewis Wendy Shoemaker , David Davis, Ricky Osborne
Jun 26, 2018 -

Walt Massey Chevrolet GMC Lucedale responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 05, 2018

did not fix problem and were not very nice recall work did not fix still having problems with on star coming and going am not happy with gmc or dealership there employees were not friendly at More

by hwmckay
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
do not know
Jun 18, 2018 -

Walt Massey Chevrolet GMC Lucedale responded

We are very sorry to hear that your recent experience with us was not up to standards. We value your opinion and we want to help with the situation. Please reach out to our Service Manager, Eric Newman, at 601-947-3001 or email him at ericnewman@waltmassey.com. Thank you for your business and we look forward to helping you in the future.

June 04, 2018

oil change oil maintenance was due on vehicle did not call for appointment went to service desk she was very polite asked if i had a appointment and what i nee More

by booker0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wittmayer