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Walt Massey Chevrolet GMC Lucedale - Service Center

Lucedale, MS

4.7
308 Reviews

308 Reviews of Walt Massey Chevrolet GMC Lucedale - Service Center

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April 25, 2025

I was very pleased with the service I received from Kendra an staff an tech More

by sw879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Kendra and the entire team will be thrilled to hear your feedback. It’s great to know their service made such a positive impression, and we look forward to helping you again any time your vehicle needs attention.

April 24, 2025

Everyone was nice good experience The dealer ship was nice and clean and nice break room with good coffee More

by robbyturner63
Recommend Dealer
Yes
Employees Worked With
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenda Henderson
Apr 26, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Great to hear you enjoyed the friendly atmosphere, spotless showroom, and a good cup of coffee in the break room. We’re pleased your visit was such a positive experience and look forward to seeing you again.

April 24, 2025

I greatly appreciate the Walt Massey team. From sales to service they’ve always been a pleasure to work with. A big shoutout to Allison in service for always going above and beyond! Ashton McD More

by ashtonmac01
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We truly appreciate your kind words and continued support! It’s awesome to hear that both our sales and service teams have made a great impression. Huge thanks for the shoutout to Allison—she’ll be thrilled to know her efforts are noticed!

April 22, 2025

Went in for routine maintenance. Had no qualms or issues, as expected. The service department completed my service and got me in and out quickly. More

by vickie.byrd70
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Mannon
Apr 24, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Glad to hear everything went smoothly and you were in and out quickly! We appreciate you trusting our service team for your maintenance needs.

April 20, 2025

Allison is amazing. She always goes above and beyond to make sure her customers are taken care of. More

by Wshoemaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Allison will be thrilled to hear this! She truly cares about her customers, and it means a lot to see her efforts recognized. Thanks for the kind words!

April 19, 2025

We took our Buick in because it was showing theft and trac service warnings. We were told the only issue was low voltage and the battery needed to be replaced and to remove the bedazzle ring because it m More

by jarred.cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re sorry to hear about the continued issues with your vehicle and appreciate you bringing this to our attention. Our GM, Phillip Pogue, is currently looking into the situation and would like the opportunity to speak with you directly about your experience. We want to ensure everything is thoroughly reviewed and addressed properly.

April 19, 2025

They are always extremely friendly and efficient. I would definitely recommend them to anyone looking for service. More

by Jody Boney
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We appreciate your kind words! It’s great to know our team continues to provide friendly and efficient service. Thanks for the recommendation!

April 18, 2025

Very friendly and helpful. Timely and professional service answers questions and gives good advice Nice More

by casper22250
Recommend Dealer
Yes
Employees Worked With
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Scott
Apr 18, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We really appreciate your kind words! It’s great to hear that our team provided friendly, timely, and professional service. We're always here to help with any questions or advice you need.

April 18, 2025

Jessica was very knowledgeable and explained everything. She was kind and helpful. The technician done a good job as for as I know. I will be using Walt Massey in the future. More

by sheraka.penton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear that Jessica made such a positive impression and that your service experience went smoothly. We appreciate your trust and look forward to serving you again in the future!

April 17, 2025

She was efficient, communicated well and was the only one who made the effort to see if my part came in (after many calls) AND had it installed the same day. Appreciate her being so helpful! More

by shelleyrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad she was able to step up and make things happen for you! Her effort and communication truly make a difference—thanks for recognizing her dedication!

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