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Walt Massey Chevrolet GMC Lucedale

Lucedale, MS

4.8
924 Reviews
Welcome to Walt Massey Chevrolet GMC in Lucedale, MS — your premier source for new and pre-owned Chevrolet and GMC vehicles. At our dealership located at 11241 Old 63 S, we are committed to providing you with the highest quality of service and a vast selection of vehicles to choose from. Whether you're in the market for a rugged GMC Sierra, a family-friendly Chevrolet Tahoe, or something economical like the Chevrolet Malibu, we have a vehicle to meet your needs. Our experienced sales team is dedicated to ensuring a smooth and satisfying car buying experience, offering personalized service to help you find the perfect vehicle. Our state-of-the-art service center is equipped with the latest tools and technologies to handle all your maintenance and repair needs, ensuring your vehicle performs at its best for years to come. Stop by Walt Massey Chevrolet GMC today to explore our inventory and take advantage of our competitive prices and special offers. Experience the difference in customer care and commitment at our Lucedale dealership.
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11241 63 S

Lucedale, MS

39452

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Showing 924 reviews

July 25, 2025

The dealership took care of my issue and has always in the past. Very friendly and courteous. Excellent customer service in the service department. I enjoy doing business with this business in Luceda More

by mcgarityr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2025

Did not get the service I paid for and was still charged full amount. Have tried calling to speak with a supervisor and left voice mails and I’m being ignored. Go to another dealer More

by James Tanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenda Henderson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re very sorry to hear about this, James. That’s not the experience we want anyone to have. Please give our General Manager, Phillip Pogue, a call directly on his cell at 601-466-8474 so we can understand what happened and work toward making it right. Your feedback matters, and we appreciate the opportunity to address it.

July 22, 2025

Everything went good. Jessica is very polite and knowledgeable. She made the process go smoothly More

by jjcv12361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad everything went smoothly and that Jessica took great care of you! Her professionalism and knowledge make all the difference. Thanks for your kind words!

July 21, 2025

Issue resolved with schedule and timing Dealer making things right. No issue with service manager. More

by p_turek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re sorry to hear about the delay during your scheduled appointment—that’s not the efficient service we aim to provide. We understand the value of your time and appreciate you bringing this to our attention. If you’d be willing to speak further about your experience, please contact our GM Phillip Pogue on his cell, at 601-620-0266. We would appreciate the opportunity to make things right.

July 21, 2025

Had to wait for four hours for a oil change ,tire rotation and two batteries replaced that’s unacceptable. Used there texted messaging and there email to get a update on the progress of service but n More

by thomas.turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re very sorry for the long wait and lack of communication during your visit—that’s not the level of service we expect for our customers. Your time and trust are important to us, and we appreciate you sharing this feedback. Please reach out directly to our General Manager, Phillip Pogue, at 601-620-0266 so we can address your concerns and work toward making this right.

July 20, 2025

Danny was down to earth and so very understanding and helpful. We could not have asked for a better salesman to meet our needs. We will send others to Danny. It was a really good experience 😊 Thanks aga More

by michael.bru
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danny Moorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Levins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re so glad to hear Danny made your experience such a positive one! His helpful and understanding approach means a lot to us. Thank you for your kind words and for recommending him to others—it truly means the world!

July 17, 2025

Great experience at Walt Massey from making appointments to ordering my truck to the actual purchase of the truck. More

by arainey30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latisha Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re so glad everything from start to finish—from scheduling to ordering to purchase—was a great experience for you! Thanks for choosing us for your new truck!

July 17, 2025

Great customer service and very knowledgeable of product very short wait time good accommodation friendly staff More

by pugh_larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear you had a great experience with friendly service, helpful product knowledge, and minimal wait time! Providing a smooth and welcoming visit is what we aim for—thanks for the kind words!

July 17, 2025

David Parnell was great and persistent in getting us Approved!!! The team at Walt Massey came together and DELIVERED 👍🏿👍🏿👍🏿 More

by mittie.roberson
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re thrilled to hear David Parnell and the team pulled through for you! Persistence and teamwork are what we’re all about—thanks for the awesome feedback and those thumbs up!

July 17, 2025

Always have been courteous and respectful. Appointments are easy to arrange, and they will always accommodate my schedule More

by Florasippi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re grateful for your continued trust and support! It’s great to hear that scheduling has been easy and that our team continues to provide courteous, respectful service that works around your schedule.

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