Walt Massey Chevrolet GMC Columbia - Service Center

My service experience was terrific. The whole staff at the store was extremely nice, & professional. I will use Walt Massey for all of my vehicle needs! The whole staff at the store was extremely nice, & professional. I will use Walt Massey for all of my vehicle needs! More

Walt Massey offered great service in a timely and professional manner. The service manager was very helpful. professional manner. The service manager was very helpful. More

Thank you for getting my family back on the road in a timely manner. We really appreciate it! timely manner. We really appreciate it! More

They are honest, and the service was fast. The price they charged was good as well. The price they charged was good as well. More

The service Manager and Writer were very friendly and knowledgeable. The Technician quickly diagnosed the problems and repaired my truck. knowledgeable. The Technician quickly diagnosed the problems and repaired my truck. More

I bought a brand new Yukon from this dealership a few months ago. Now having issues with it and can’t get anyone to return my calls. Finally I called for the third time and got ahold of someone and the months ago. Now having issues with it and can’t get anyone to return my calls. Finally I called for the third time and got ahold of someone and they say they don’t have a loaner for me to use and can not give me an approximate date on when they would. Basically made it very clear they just really didn’t want to deal with me. I live 2 hours away so I have to have a loaner to drive while they have my vehicle! I paid for extra coverage for instances such as this and now I’m being basically denied help. Also, when we bought the vehicle, we asked the finance guy to try to run credit both ways, with my name first and my husbands first to see who would get a better interest rate. He said he did, but about a month after financing we got a letter from the bank stating only my name was tried first and we could possibly get a better rate if my husbands was tried. This dealership is all sweet and wonderful while you are buying but once you sign that dotted line they are DONE with you! More

Knowledgeable and efficient My experience was satisfactory Thanks for all the competent service Efficient and easy satisfactory Thanks for all the competent service Efficient and easy More

Unless your skin tone is white you are treated poorly by certain employees at this dealership. Racism is alive well at Walt Massey of Columbia certain employees at this dealership. Racism is alive well at Walt Massey of Columbia More

Wonderful dealership there is no better place to buy a vehicle. Cole Bourne is the BEST vehicle. Cole Bourne is the BEST More

This dealership has went above and beyond to make my experience as wonderful as it can be. Thank you for such excellent service experience as wonderful as it can be. Thank you for such excellent service More