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Walt Massey Chevrolet GMC Columbia - Service Center

Columbia, MS

4.2
5 Reviews
Call Service Center (601) 736-3432

5 Reviews of Walt Massey Chevrolet GMC Columbia - Service Center

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June 25, 2025

We were very satisfied with the service. Nice friendly customer service very accommodating nice waiting room as well. The oil change and tire rotation was much quicker than expected. More

by corky.holliman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We’re so glad to hear you had a great experience with our service team! It’s great to know the quick turnaround, friendly staff, and comfortable waiting area all made a positive impression. We appreciate your visit and look forward to seeing you next time!

June 23, 2025

I have used the dealership in the past, and I am satisfied with the service that I received in the future. If I have any problems, I would not hesitate to call up on them again. More

by Pastoraaron29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We truly appreciate your continued trust and loyalty. It means a lot to know you’ve been satisfied with your experience, and we’ll be here whenever you need us. Don’t hesitate to reach out anytime!

June 19, 2025

The people at waltmasse welcome you in and make sure that you are satisfied with their service's I'm glad to have them around. More

by SAVEDPOWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We’re grateful for your kind words! It’s our goal to make everyone feel welcome and ensure you leave completely satisfied. We’re glad to be here for you!

June 12, 2025

Service was terrible! Waited 4 hours and was told that they had to order the part! Had scheduled the week earlier to replace the part! More

by kfortinberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Chapman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We're sorry to hear about the delay and frustration you experienced. That’s not the level of service we aim to provide. We’d like the opportunity to learn more and make things right—please reach out to our management team so we can discuss your visit in more detail.

October 31, 2024

My husband and I had some recalls on our Dodge Ram, and took kit to our nearest dealership, the Service Advisor Miryam Evens, was very proficient at her job, she kept us informed about our vehicle from sta More

by elaineharvey85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miryam Evens
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