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Walt Massey Chevrolet GMC Columbia

Columbia, MS

Overview
Employees
Reviews
Vehicles
4.6
267 Reviews
The team at Walt Massey Chevrolet GMC would like to welcome you to our dealership in Columbia, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet,GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Columbia, you can always count on the professional technicians in our Chevrolet,GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Columbia count on the high-quality vehicles and services found at Walt Massey Chevrolet GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1480 Highway 98 E.

Columbia, MS

39429

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sales person price Massey Greg Dennon Dear Ogden Walt

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Showing 267 reviews

June 29, 2026

Very professional and got job completed in a timely matter. Was very friendly and courteous. More

by paulagolmon
Recommend Dealer
Yes
Employees Worked With
Blake Simpson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Simpson
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Jul 01, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you so much for your kind feedback! We’re thrilled to hear our team provided professional, friendly, and courteous service while completing your vehicle's service in a timely manner. Providing efficient service without compromising on customer care is what we strive for every day. Thank you for choosing us and for taking the time to share your experience. We truly appreciate your support and look forward to serving you again!

June 29, 2026

Very good service and people in and out quickly. I would refer to anyone who asked More

by fleetmiller2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Self
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you so much for your kind feedback! We’re glad to hear you received great service and that our team was able to get you in and out quickly. Your recommendation means a great deal to us. Thank you for choosing us and trusting our team with your vehicle. We truly appreciate your support and look forward to serving you again!

June 29, 2026

They kept me informed the entire time what they found wrong and what they were going to do to fix it. More

by Npsmith1225
Recommend Dealer
Yes
Employees Worked With
Blake Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Simpson
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Jul 01, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you so much for your kind feedback! We’re thrilled to hear our team kept you informed every step of the way by explaining what they found and how they planned to fix it. We believe clear communication is an important part of providing exceptional service, and we’re glad you had that experience. Thank you for trusting us with your vehicle and for taking the time to share your experience. We truly appreciate your support and look forward to serving you again in the future!

June 29, 2026

Everything thing went well just don't understand why my a/c is not working now but it was working fine before i brought it up there.. More

by Anton.Rideout67
Recommend Dealer
Yes
Employees Worked With
Blake Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Simpson
Report | Print
Jul 06, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you for your feedback. We’re glad to hear your overall experience went well, but we’re sorry to hear about the concern with your A/C following your visit. We understand how frustrating it can be when an unexpected issue arises. We encourage you to contact our service department directly so our team can discuss your concerns and determine the best next steps. Thank you for bringing this to our attention and for giving us the opportunity to address the situation.

June 27, 2026

Was very thorough with my check up of my car show me things to make it better More

by mjjmrp
Recommend Dealer
Yes
Employees Worked With
Neal
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Jun 29, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you for your kind feedback! We’re glad to hear our team was thorough during your vehicle inspection and took the time to show you areas where your car could be improved. We believe in keeping our customers informed so they can make the best decisions for their vehicles. We truly appreciate your support and thank you for trusting us with your vehicle. We look forward to serving you again in the future!

June 27, 2026

Service advisors were attentive and involved in making you experience comfortable. Only place to have a vehicle serviced. More

by r1inms
Recommend Dealer
Yes
Employees Worked With
Best dealership!
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Jun 29, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you so much for your kind feedback! We’re thrilled to hear our service advisors were attentive and made your experience as comfortable as possible. Providing exceptional customer care is our top priority, and it’s rewarding to know our team made such a positive impression. Hearing that you consider us the only place to have your vehicle serviced is one of the highest compliments we could receive. Thank you for your trust, your support, and for choosing us. We look forward to serving you again!

June 26, 2026

The issue that I had to take my car in for the second time was never addressed the first time. Because of this I had to be without my car for almost two weeks. More

by Jmclemmons
Recommend Dealer
Yes
Employees Worked With
Blake Simpson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Simpson
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June 26, 2026

The dealership had to keep my car longer than usual so we were without a car for almost two weeks d/t no loaners being available. More

by Jmclemmons
Recommend Dealer
Yes
Employees Worked With
Blake Simpson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Simpson
Report | Print
Aug 05, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

June 25, 2026

Starting with the roadside assistance to putting us in a loaner, the services was top tier. We thank Blake and Tommy for such support! More

by mspatking89
Recommend Dealer
Yes
Employees Worked With
Blake Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Simpson
Report | Print
Jun 29, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you so much for your wonderful feedback! We’re thrilled to hear your experience was top-tier from start to finish. From roadside assistance to providing a loaner vehicle, we’re glad our team was able to make the process as smooth and convenient as possible. A special thank you for recognizing Blake and Tommy for their outstanding support. We’ll be sure to share your kind words with them—they’ll truly appreciate the recognition. Thank you for your support and for trusting us with your vehicle. We truly appreciate your business and look forward to serving you again!

June 25, 2026

The staff is so friendly. They are always so friendly and very helpful. They also help with any questions I have about my vehicle. More

by ritaspence7767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Gary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you so much for your kind feedback! We’re thrilled to hear our staff is always friendly, helpful, and takes the time to answer any questions you have about your vehicle. Providing exceptional customer service and making sure our customers feel informed and supported is what we strive for every day. We truly appreciate your continued support and thank you for choosing us. We look forward to serving you again in the future!

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