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Walt Massey Chevrolet GMC Columbia

Columbia, MS

Overview
Employees
Reviews
Vehicles
4.6
267 Reviews
The team at Walt Massey Chevrolet GMC would like to welcome you to our dealership in Columbia, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet,GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Columbia, you can always count on the professional technicians in our Chevrolet,GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Columbia count on the high-quality vehicles and services found at Walt Massey Chevrolet GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1480 Highway 98 E.

Columbia, MS

39429

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sales person price Massey Greg Dennon Dear Ogden Walt

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Showing 267 reviews

July 17, 2026

All well other than not being able to write a check. I have been writing checks all through the years from $25000.00 payment on my 2020 Buick Enclave. I have More

by paularamshur
Recommend Dealer
Yes
Employees Worked With
Neil Hamilton
Report | Print
Jul 20, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you for taking the time to share your feedback. We're glad to hear your experience was positive overall, though we understand your frustration regarding our payment policy. We know changes like this can be inconvenient, especially when you've used personal checks for purchases with us in the past. We appreciate your understanding and truly value your continued loyalty over the years. Thank you for choosing Walt Massey, and we look forward to serving you again in the future.

July 17, 2026

Very good The service desk was very helpful. After they found my account. This is ridiculous More

by CR Stuckey
Recommend Dealer
Yes
Employees Worked With
Don't know-service desk
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Jul 20, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you for taking the time to share your feedback. We're glad to hear our service team was helpful once they were able to locate your account. However, we're sorry for the inconvenience and frustration you experienced during the check-in process. Your feedback is important to us, and we'll use it to improve our processes so we can provide a smoother experience for every customer. Thank you for choosing Walt Massey, and we hope to have the opportunity to provide you with an even better experience on your next visit.

July 16, 2026

Lengthy Confusing at times stressful at times mainly cause of warranty and waiting issues Glad it all worked out More

by dwaynestevenssr
Recommend Dealer
Yes
Employees Worked With
Blake Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Simpson
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Jul 17, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you for taking the time to share your feedback. We understand that warranty questions and waiting for repairs can be frustrating, and we're sorry parts of your experience felt lengthy, confusing, and stressful. We're glad everything ultimately worked out, and we appreciate your patience throughout the process. Your feedback helps us identify areas where we can improve communication and make the experience smoother for our customers. Thank you for choosing Walt Massey, and we hope to provide you with an even better experience on your next visit.

July 15, 2026

Service mechanics have no respect for service appointments, Need to keep customers informed and finish within specific time, not two hous later. More

by bci.bwoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erica Gary
1.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Simpson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

July 08, 2026

I have been coming to get my car serviced there for a long time normally oil changes on the regular the serviced department ALWAYS HAVE a new face in the serviced department working which make it difficu More

by shakyrapeters
Recommend Dealer
No
Employees Worked With
Blake Simpson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Simpson
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Aug 05, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

July 02, 2026

My service was fast and efficient. Not a long wait at all. I like Walt Massey. More

by RB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you so much for your kind feedback! We’re glad to hear your service was fast, efficient, and completed without a long wait. We truly appreciate your support and are happy to know you enjoy choosing Walt Massey for your automotive needs. Thank you for trusting our team, and we look forward to serving you again!

July 02, 2026

Have not received a response, I found out the problem is a 5 minute fix, that will cost less than $10 . Someone else will take care of it. More

by nonalane46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dalton Mcneese
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Summers
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

July 02, 2026

Check in was easy and efficient repair technician kept me informed The technician was very polite More

by ffweary
Recommend Dealer
Yes
Employees Worked With
Blake Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Simpson
Report | Print
Jul 06, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you for sharing your experience! We’re glad to hear the check-in process was easy and efficient and that your technician kept you informed throughout the repair process. We appreciate your kind words about our team’s professionalism and communication. Thank you for trusting us with your vehicle, and we look forward to serving you again in the future!

July 01, 2026

I have been doing business with the Columbia location for many years now. They always go above and beyond to make sure all of our needs are met. From the buying process to the service department, no other de More

by Jason Freeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Gary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Bourne
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Jul 01, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you so much for your wonderful feedback! We’re honored to hear you’ve trusted our Columbia location for many years. Knowing that our team has consistently gone above and beyond to meet your needs—from the vehicle-buying process to our service department—means the world to us. Your kind words about our entire dealership are truly appreciated. Providing exceptional customer service and building lasting relationships with our customers is what we strive for every day. Thank you for your continued loyalty and support. We’re grateful for the opportunity to serve you and look forward to taking care of you for many years to come!

June 30, 2026

I had one of most easy and wonderful experiences purchasing from this dealership. I called and A J Summers answered my call and was extremely helpful and and professional as we worked out the detail More

by Charlie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Bourne
Report | Print
Jul 01, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you so much for your incredible feedback! We’re honored to hear that this was one of the easiest and most enjoyable vehicle purchases you’ve ever experienced. We’re especially glad A.J. was helpful, professional, and made the process smooth from your very first phone call. It’s wonderful to know that he and Cole worked together to provide you and your wife with such a positive, courteous, and professional buying experience. Congratulations on your new GMC Yukon! We truly appreciate your trust in our dealership and your kind recommendation. Thank you for choosing us, and we look forward to serving you and your family for many years to come.

Jul 01, 2026 -

Charlie responded

Than You for your response and we look forward to a great experience as we continue our relationship with the dealership.

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