Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Walt Massey Chevrolet Franklinton

Franklinton , LA

Overview
Employees
Reviews
Vehicles
4.8
296 Reviews
The team at Walt Massey Chevrolet would like to welcome you to our dealership in Franklinton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Franklinton, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Franklinton count on the high-quality vehicles and services found at Walt Massey Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Contact Dealership
View Awards

2127 E Washington St

Franklinton , LA

70438

Directions

Filter Reviews By Type

Showing 296 reviews

February 10, 2026

The saleslady was very helpful in finding out what type of vehicle I would like . She listened to all my likes and dislikes in different vehicles. Ms. Lee was very easy to talk to do business with. She sh More

by nataliebrumfield49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridgette Lee
Print
Feb 12, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience. We’re so glad to hear Ms. Lee took the time to truly listen to your likes and dislikes and helped you find the right vehicle. It’s wonderful to know she made the process comfortable and showed genuine care for your preferences. We truly appreciate your trust in us!

February 09, 2026

Prompt and professional My appointment was at 7:30 and I told them that I needed to be at work for 8:30. They were finished by 8:15. She told me to come back at anytime for my free car wash.?? More

by tscamardoarmins
Recommend Dealer
Yes
Print
Feb 12, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience. We’re glad to hear our team was prompt and professional and made sure you were finished in time for work. We truly appreciate your trust in us and look forward to seeing you again soon!

February 05, 2026

Great service, great people! Associates meet you with a smile are very friendly and go out of their way to help you. More

by Jurochester3rd
Recommend Dealer
Yes
Print
Feb 05, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for your kind words. We’re glad to hear our team made you feel welcome and went the extra mile to help. We truly appreciate your trust and support!

January 29, 2026

Mrs.Bridgette was extremely helpful in finding what I was looking for very professional, friendly, and kept me updated throughout the whole process! More

by Courtonix
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bridgette Lee
Print
Jan 30, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience. We’re glad to hear Bridgette was extremely helpful, professional, friendly, and kept you updated throughout the entire process. We truly appreciate your trust in us.

January 29, 2026

Taking 2 and half plus hours to put 4 new tires on. 8am -10:47 and the still got 1 tire to put on More

by Jackiew682
Recommend Dealer
No
Print
Jan 29, 2026 -

Walt Massey Chevrolet Franklinton responded

We’re sorry to hear this was your experience and appreciate you bringing it to our attention. Our General Manager, Steve Boyd, would like to speak with you personally to better understand what happened and will reach out to you asap to discuss a resolution. You can also reach him at (985) 295-4966.

January 28, 2026

Friendly Very friendly They were very friendly and courteous I had a good experience there More

by justinmthompson1980
Recommend Dealer
Yes
Employees Worked With
Trent, Kelly, Krystal
Print
Jan 29, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for your feedback. We’re glad to hear our team was very friendly and courteous and that you had a good experience with us. We truly appreciate your trust.

January 26, 2026

Great experience from start to finish Great experience from start to finish. All of the staff made me feel welcome and they did great work. More

by trentcooley
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trenton Cooley
Print
Jan 28, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for your kind feedback. We’re glad to hear you had a great experience from start to finish and that our team made you feel welcome while delivering great work. We truly appreciate your trust in us.

January 18, 2026

Service was good. My wife said service and timing were great. We will definitely be back. More

by MICHELEPLA
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trenton Cooley
Print
Jan 19, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for your feedback. We’re glad to hear the service and timing met your expectations and that your wife had a great experience as well. We truly appreciate your trust and look forward to assisting you again.

January 15, 2026

The lady and the man in service department up front was professional and courtesy. They was very good communicating with me. More

by kseal888
Recommend Dealer
Yes
Print
Jan 15, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for your feedback. We’re glad to hear our service department team was professional, courteous, and communicated clearly throughout your visit. We truly appreciate you choosing us.

January 13, 2026

So far So good My experience with Walt Massey has been great so far. Very prompt with getting my vehicle serviced More

by vivianard61
Recommend Dealer
Yes
Employees Worked With
Kelly Allange Emily Arcement
Print
Jan 13, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for taking the time to share this. We're really glad to hear that your experience with Walt Massey has been great so far and that your vehicle was serviced promptly. We truly appreciate your trust in us.

1
...
19
20
21
...
30