1,534 Reviews of Walser Toyota - Service Center
the person working on the car did not tell Tyler that the battery had to be ordered so I has to wait over and hour and a half longer than I needed to. Then the person who finished up was to wash the car a battery had to be ordered so I has to wait over and hour and a half longer than I needed to. Then the person who finished up was to wash the car and did not so bless Tyler for going and doing that and for giving me a bit of discount for the inconvenience More
The process to make a service appointment was straightforward. The service advisor suggested additional maintenance that was recommended for my vehicle. The service technician reviewed the condit straightforward. The service advisor suggested additional maintenance that was recommended for my vehicle. The service technician reviewed the condition of my vehicle and performed the maintenance finishing the service in the time frame that was promised. My vehicle was clean and ready and the cost was in alignment with the estimated costs. Everyone was courteous throughout the process and I left feeling my vehicle had been properly maintained. More
The work performed was very good, however work was performed which I did not request, and the oil change I had scheduled took 1.5 hours to complete. performed which I did not request, and the oil change I had scheduled took 1.5 hours to complete. More
Everyone was courteous. The service representative explained what was needed thoroughly and clearly. He (Brenden) answered all my questions and patiently waited for my partn The service representative explained what was needed thoroughly and clearly. He (Brenden) answered all my questions and patiently waited for my partner and I to decide what we wanted to do. They provided a no cost loaner to us since the work was significant. They were communicative and responsive during the whole process. More
I called about my tire warning coming and that said see dealer and was told to bring it in. I was then told I’d be free due to warranty. They couldn’t find anything wrong and then charged me 100+ for se dealer and was told to bring it in. I was then told I’d be free due to warranty. They couldn’t find anything wrong and then charged me 100+ for services. Extremely disappointed More