1,922 Reviews of Walser Toyota - Service Center
I made an appointment on line for 5,000 mile service and stated that the drivers door edge guard needed to be replaced. When I arrived for the appointment, the coordinator indicated that the door guards we stated that the drivers door edge guard needed to be replaced. When I arrived for the appointment, the coordinator indicated that the door guards were in stock but couldn’t be found and I needed to make a second appointment to come back for that. It would have been better to be told that before I arrived so I could make one appointment to do everything at once particularly because installing a new door edge guard is simple. More
I feel like they do a good job and are very trustworthy here, but even with making an appointment, an oil change and tire rotation took 1 hour and 40 minutes. They said they were swamped. Isn't that what a here, but even with making an appointment, an oil change and tire rotation took 1 hour and 40 minutes. They said they were swamped. Isn't that what appointments are for? To manage inflow of service requests. Time is valuable to most people and to not respect that is disappointing. Never received the inspection video either as I have in the past for every service appointment. More