Walser Toyota - Service Center

I told them exactly what was wrong and they failed to fix it until I brought it back a second time. it until I brought it back a second time. More

Explained in detail, helpful, friendly,,anxious to help and answer questions, reviewed bill and discussed any future visits needed and answer questions, reviewed bill and discussed any future visits needed More

I had my battery changed as part of a general service and following the battery change, my maintenance light was not reset, my auto windows did not function and my rear wiper does not work. I called and was following the battery change, my maintenance light was not reset, my auto windows did not function and my rear wiper does not work. I called and was walked through the first two issues and was able to manually do them myself by a series of button pushing on the dash. The rear wiper continues not to function and I was told I needed to bring it back in to be serviced. More

Good communication, friendly and cooperative. I don't have any more to say but need 15 words minimum. I don't have any more to say but need 15 words minimum. More

People were courteous and we felt respectful. Our car was done in a timely manner. We got good info on what was done. We are very satisfied with this facility !! Our car was done in a timely manner. We got good info on what was done. We are very satisfied with this facility !! More

Jason did an excellent job, he promptly coordinated with warranty and getting the expenses covered warranty and getting the expenses covered More

Love Toyota. Love your new bldg! Long time customer and always will be. First Toyota bought at your Southtown location. Love your new bldg! Long time customer and always will be. First Toyota bought at your Southtown location. More

Service was very good & professional. The work that needed to be done on my car was explained clearly The work that needed to be done on my car was explained clearly More

Service department as a whole was relatively fast however the entire dealership comes off as unorganized and has very poor communication. The scheduling department is less than ideal making it difficult to the entire dealership comes off as unorganized and has very poor communication. The scheduling department is less than ideal making it difficult to make appointment and trying to schedule over the phone the representative was short and rude More

Waited for less time than they said it would take to get the work done. Nice new facility! the work done. Nice new facility! More