Walser Toyota - Service Center

Friendly knowledgeable help that didn't push extra services. Bright clean new facility at the Bloomington Toyota building. Speed of service good on a busy day. services. Bright clean new facility at the Bloomington Toyota building. Speed of service good on a busy day. More

Efficient and quick. Appreciated not having to wait a be long time for my scheduled service. Appreciated not having to wait a be long time for my scheduled service. More

The service advisor was very courteous, the service area was well lit and very clean, the waiting area was everything anyone could want, overall a great experience!! was well lit and very clean, the waiting area was everything anyone could want, overall a great experience!! More

Brenden my service representative was wonderful got me a Lyft shuttle while my vehicle was being serviced and when it was discovered I needed 4 new tires he found me a set that I could afford. And a coupon Lyft shuttle while my vehicle was being serviced and when it was discovered I needed 4 new tires he found me a set that I could afford. And a coupon for the alignment. Amazing service. More

Good Service Rep. The waiting room had very very loud music with not enough sound absorption. The music was not unpleasant, but not elevator background music eit The waiting room had very very loud music with not enough sound absorption. The music was not unpleasant, but not elevator background music either. I needed earplugs. No larger tables for doing paperwork-just low tiny beverage tables (designed for looks, not utility). I’ve considered the work tables from the other location a big plus at your dealership. I was there for over 2 hours and I had planned to do some paperwork so the time would go faster. Waiting room is spread out with lots of walking. No mailing to me announcing the whole new facility with pictures so I would have seen the whole building and the waiting room etc and not been surprised. I wondered where the Parts Department was located. I have used your shuttle service over the years because of the convenience to my house. However you changed it and I decided to wait this time. Nice furniture and rest rooms. Still have popcorn. Liked picking up the car inside the building and that you washed the car. I have been going to your dealership for the last 35 years. More

Kamryn did a great job working with me to get my new Toyota Land Cruiser. I am very happy with the experience. Toyota Land Cruiser. I am very happy with the experience. More

A well run service center I believe. The guy that checked me in was not very friendly. I told him I don’t need my tires rotated and he had them do it anyway. He had no problem taking it The guy that checked me in was not very friendly. I told him I don’t need my tires rotated and he had them do it anyway. He had no problem taking it off my bill though. Every other service attendant came out in the waiting room to let people know how there car was coming. He called my cell phone which I didn’t answer because it was not in my contact info. He called again 20 minutes later and was wondering why I didn’t come to finalize my bill. I told him that I was waiting for someone to come in the waiting room and get me like every other service person did. He said that it is a waste of his time to come out and get people. He said calling is easier.Otherwise the service was done to my satisfaction More

My scheduling and getting car maintenance was easy and efficient. They have a nice waiting room. efficient. They have a nice waiting room. More

The person at the service desk was very helpful. I guess it was Richy that helped me get what I needed. I guess it was Richy that helped me get what I needed. More

It was good people friendly and welcoming. it was comfortable place and clean love it thanks it was comfortable place and clean love it thanks More