Walser Toyota - Service Center

Un servicio primium para una marca Excelente. La decepción es la pantalla de Rav4 2023. La decepción es la pantalla de Rav4 2023. More

I had to visit the dealership 3 times in 24hours for something that should have taken once. I had to see the service manager to get things done. something that should have taken once. I had to see the service manager to get things done. More

Went in for oil change with appointment, the service took only an hour, very happy with the service, they record a video of the inspection. Very transparent service department. only an hour, very happy with the service, they record a video of the inspection. Very transparent service department. More

Fairly easy to work with, once you are there. Mechanics are great! Tyler explained everything fully in the first meeting. Mechanics are great! Tyler explained everything fully in the first meeting. More

I brought in my Solterra for a new tire due to a screw puncture. Walser Subaru had told me they did not have the tire, but their Toyota dealer did since it fits the bZ4x. After waiting for an hour, I lear puncture. Walser Subaru had told me they did not have the tire, but their Toyota dealer did since it fits the bZ4x. After waiting for an hour, I learned that the tire not only wasn't in stock, but it hadn't even been ordered until I checked in for my appointment. After 3 hours at the Toyota dealership, I finally left. On my way home, I had to stop at Walser Subaru because Toyota had not put enough air in the tire to match the other tires and align with the manufacturer specs. My Toyota service advisor, Gavin, did a fantastic job managing a terrible experience that resulted from a completely dropped ball by the parts department. More

New waiting area collects fumes from drop off area. Always got to listen to sell for package of oil change savings then how Julie wants to buy my car. Can I opt out of those communications? Always got to listen to sell for package of oil change savings then how Julie wants to buy my car. Can I opt out of those communications? More

Very prompt service the advisor was very good and very helpful. Car was Done on time helpful. Car was Done on time More

Excellent service, loved the new building and waiting area. The appointment took much less time than expected. It was really nice to have my car pulled up inside and close after it was done, as I have t area. The appointment took much less time than expected. It was really nice to have my car pulled up inside and close after it was done, as I have trouble walking. More

Everything from start to finish went exactly how it was explained to me upon first showing up. explained to me upon first showing up. More

Very nice customer service representative. Waiting area was very comfortable, and the wait time was very reasonable. Waiting area was very comfortable, and the wait time was very reasonable. More