Walser Toyota - Service Center

The staff is very friendly and the waiting area is comfortable. Everything is straightforward. Worth driving past the others to get there. comfortable. Everything is straightforward. Worth driving past the others to get there. More

They explained exactly what was happening, it took less time than they had estimated, and as always everything was done well time than they had estimated, and as always everything was done well More

Called the service department regard seeing fluid on my garage floor after my vehicle was serviced. Spoke on the phone with a gal at front desk and was forwarded to the service department. No one picked garage floor after my vehicle was serviced. Spoke on the phone with a gal at front desk and was forwarded to the service department. No one picked up the call and the call went straight to voicemail. Let my name and phone number and requested a call back to discuss the fluid on my garage floor. Received no call back from anyone at the service department regarding my after service concern. Disappointed in the quality of service I received and will not be using Walser service in the future. More

The service is always at its best. I appreciate all the help and advice you give to your customers. I appreciate all the help and advice you give to your customers. More

Service department customer service needs improvement and communication with sales department. Not making customers come back twice! communication with sales department. Not making customers come back twice! More

Excellent service and friendly staff. The ride to home and back is an excellent option. The ride to home and back is an excellent option. More

Thankyou for the great and efficient service on my recent 10K service checkup. Michael Alovera was so kind, helpful, and knowledgeable. 10K service checkup. Michael Alovera was so kind, helpful, and knowledgeable. More

Had to have car towed to dealership over weekend - appreciated call first thing Monday morning. Replaced blown out tire, lined up the front end, checked to make sure no other damage, and washed me car appreciated call first thing Monday morning. Replaced blown out tire, lined up the front end, checked to make sure no other damage, and washed me car - all by 1 pm More

This was the second attempt to get some recall work completed. The first time they had it they couldn’t complete the task because they didn’t have the parts. This time, instead of being told that it wo completed. The first time they had it they couldn’t complete the task because they didn’t have the parts. This time, instead of being told that it would take 3 hours, I was told that it would take no more than two. So I decided to stay and wait for it. I drove in the service door at 7 am,and left a little after 9 AM. I drove away happy this time! Thanks! More

Service was quoted at 3hours and took 2 days with no explanation. It had been in for a 100000 mile service the week prior. I came back to replace the fuel pump the next week, quoted at 3 hours of time explanation. It had been in for a 100000 mile service the week prior. I came back to replace the fuel pump the next week, quoted at 3 hours of time. I live 70 miles away. During the full pump service they called and said lights were coming on and they would need to do a diagnostic test for $200. It was ridiculous. More