Walser Toyota - Service Center

I came in with a scheduled appointment for an oil change. I was told it was going to take about an hr and 20ish mins. It took almost hours. It's the longest I've ever waited for an oil change. Staff was very I was told it was going to take about an hr and 20ish mins. It took almost hours. It's the longest I've ever waited for an oil change. Staff was very nice. I was disappointed they didn't have a children's area like previous center. More

Literally do the work they feel like doing . Refused to work on my car or perform a complete diagnostic. Was a waste of time. Refused to work on my car or perform a complete diagnostic. Was a waste of time. More

Excellent service and the best service advisor on Earth. The technician was professional and exuded exemplary talent. The technician was professional and exuded exemplary talent. More

Great friendly service. Quick turnaround and performed high quality maintenance. Efficient. Dependable. Excellent communication both verbally and via videos. Thank you! Quick turnaround and performed high quality maintenance. Efficient. Dependable. Excellent communication both verbally and via videos. Thank you! More

Always selling my wife services not needed and then way over charging for for them. over charging for for them. More

The process to make a service appointment was straightforward. The service advisor suggested additional maintenance that was recommended for my vehicle. The service technician reviewed the condit straightforward. The service advisor suggested additional maintenance that was recommended for my vehicle. The service technician reviewed the condition of my vehicle and performed the maintenance finishing the service in the time frame that was promised. My vehicle was clean and ready and the cost was in alignment with the estimated costs. Everyone was courteous throughout the process and I left feeling my vehicle had been properly maintained. More

The work performed was very good, however work was performed which I did not request, and the oil change I had scheduled took 1.5 hours to complete. performed which I did not request, and the oil change I had scheduled took 1.5 hours to complete. More

Everyone was courteous. The service representative explained what was needed thoroughly and clearly. He (Brenden) answered all my questions and patiently waited for my partn The service representative explained what was needed thoroughly and clearly. He (Brenden) answered all my questions and patiently waited for my partner and I to decide what we wanted to do. They provided a no cost loaner to us since the work was significant. They were communicative and responsive during the whole process. More

I called about my tire warning coming and that said see dealer and was told to bring it in. I was then told I’d be free due to warranty. They couldn’t find anything wrong and then charged me 100+ for se dealer and was told to bring it in. I was then told I’d be free due to warranty. They couldn’t find anything wrong and then charged me 100+ for services. Extremely disappointed More

My wait time was amazing for getting my oil changed and my tires getting rotating on my Rav4. my tires getting rotating on my Rav4. More