Walser Toyota - Service Center

Good service ok thanks come back again thanks again by now sorry no more words now sorry no more words More

Went in for oil change, transmission fluid change and tire rotation. The next day I checked oil and it was at least a quart low and noticed that the tire rotation was not done. I went back to the dealers tire rotation. The next day I checked oil and it was at least a quart low and noticed that the tire rotation was not done. I went back to the dealership, they checked the oil and had to add 1 1/2 quarts. They apologized, but would not rotate tires because mechanic said he did it. Makes me wonder if transmission was done. I have a 2020 Tundra Pro. More

I brought a coupon indicating a free tire rotation with oil change. I was charged for the tire rotation. Not a good look for the service department. oil change. I was charged for the tire rotation. Not a good look for the service department. More

Friendly and reliable service. Comfortably furnished waiting area. Quick turnaround. Fair price. Will be back. Comfortably furnished waiting area. Quick turnaround. Fair price. Will be back. More

I was taken very good care by my service advisor, Thomas. He was kind and very considerate. He kept me informed about what they were doing. Thomas. He was kind and very considerate. He kept me informed about what they were doing. More

Love the video! Good inspection. Very goo feedback. Prompt service. Will return for future maintenance. Good inspection. Very goo feedback. Prompt service. Will return for future maintenance. More

Organized well for check-in. Text links to sign for recommendations and check out do not work. Text Link to complete survey does not work. Text links to sign for recommendations and check out do not work. Text Link to complete survey does not work. More

Guys we're great with the exception of a bogus KBB offer for my vehicle! That wasn't the service departments fault. I truly appreciate their friendliness and professionalism! for my vehicle! That wasn't the service departments fault. I truly appreciate their friendliness and professionalism! More

My service advisor was kind and that was the only good experience. I arrived at 7:45 for my appointment which started with a standard oil change and turned into an entirely different experience that took experience. I arrived at 7:45 for my appointment which started with a standard oil change and turned into an entirely different experience that took almost 6 hours. I had a slight rattle coming from under my vehicle which the service department told me they could fix and did not and I was charged $120 for the same problem to continue to exist. I'm extremely disappointed in this level of customer service and I will not be bringing my vehicle back for any type of service maintenance Once I am done with my oil change package 0/10 do not recommend. More

Mike A. is a great service advisor. You guys have been servicing my 2008 Prius and it’s still running like new. Just frustrated with the newer appointment bo is a great service advisor. You guys have been servicing my 2008 Prius and it’s still running like new. Just frustrated with the newer appointment booking AI system. It’s impersonal and asked me if I wanted to “schedule an appointment” when in fact, my appointment date and time had ALREADY been scheduled a month in advance. “Newer” isn’t always “better” when it comes to AI communication. And thank goodness you have Service Advisors because, God forbid I could actually talk to a mechanic, I mean “technician”. More