Walser Toyota - Service Center

Clean, busy, professional, efficient, on time and organized. Communication was personal weather voiced, text or email. Surprised at the extra bonus of the tech’s video organized. Communication was personal weather voiced, text or email. Surprised at the extra bonus of the tech’s video More

Technician was friendly and knowledgeable which is appreciated. They took me on time and vehicle was finished in the time they promised. appreciated. They took me on time and vehicle was finished in the time they promised. More

Went in for an oil change, the technician forgot to refill the oil. I left the dealership and the engine immediately started knocking and making a grinding noise. So far no compensation as been offe refill the oil. I left the dealership and the engine immediately started knocking and making a grinding noise. So far no compensation as been offered, and I feel like this has diminished the value of my car and created uncertainty about the reliability in the future. More

Great from start to finish! Please add snacks or a vending machine to the waiting area, however. Thanks! Please add snacks or a vending machine to the waiting area, however. Thanks! More

A very impressive service center with comfortable accommodations in the waiting area. Our service representative was very informative and also looked for best maintenance specials available for us. accommodations in the waiting area. Our service representative was very informative and also looked for best maintenance specials available for us. More

Easy access, comfortable waiting room, service completed. Enjoyed working with the staff. Very helpful when i asked questions. Enjoyed working with the staff. Very helpful when i asked questions. More

8:00 am appointment, didn’t start working on car until around 1:00 pm. Took over 5 hours, Ridiculous!!! around 1:00 pm. Took over 5 hours, Ridiculous!!! More

the new dealership looked Fabulous. however the gentleman that assisted me was helpful.. I had a flat tire with a nail in it.. It couldnot be fixed because of its location as well as however the gentleman that assisted me was helpful.. I had a flat tire with a nail in it.. It couldnot be fixed because of its location as well as another tire with the same problem. so he helped me get new tires and I picked up the car the next day>> More

Even after asking for full inspection its not done and later they did and introduced another problem in vehicle, and on calling they are unable to prioritize the request, and not welcoming at all. later they did and introduced another problem in vehicle, and on calling they are unable to prioritize the request, and not welcoming at all. More

As always Great service and customer contact. Mike the service tech delivered the car in the promised time. Special thanks to Tom Kennedy who showed me how to set up the digital dashboard control Mike the service tech delivered the car in the promised time. Special thanks to Tom Kennedy who showed me how to set up the digital dashboard controls. More