2,325 Reviews of Walser Toyota - Service Center
Great service. Less wait time than expected. Overall, excellent service!!!!! Denny was knowledgeable, informative, polite!! Less wait time than expected. Overall, excellent service!!!!! Denny was knowledgeable, informative, polite!! More
Went in for oil change, transmission fluid change and tire rotation. The next day I checked oil and it was at least a quart low and noticed that the tire rotation was not done. I went back to the dealers tire rotation. The next day I checked oil and it was at least a quart low and noticed that the tire rotation was not done. I went back to the dealership, they checked the oil and had to add 1 1/2 quarts. They apologized, but would not rotate tires because mechanic said he did it. Makes me wonder if transmission was done. I have a 2020 Tundra Pro. More
I brought a coupon indicating a free tire rotation with oil change. I was charged for the tire rotation. Not a good look for the service department. oil change. I was charged for the tire rotation. Not a good look for the service department. More
Guys we're great with the exception of a bogus KBB offer for my vehicle! That wasn't the service departments fault. I truly appreciate their friendliness and professionalism! for my vehicle! That wasn't the service departments fault. I truly appreciate their friendliness and professionalism! More
My service advisor was kind and that was the only good experience. I arrived at 7:45 for my appointment which started with a standard oil change and turned into an entirely different experience that took experience. I arrived at 7:45 for my appointment which started with a standard oil change and turned into an entirely different experience that took almost 6 hours. I had a slight rattle coming from under my vehicle which the service department told me they could fix and did not and I was charged $120 for the same problem to continue to exist. I'm extremely disappointed in this level of customer service and I will not be bringing my vehicle back for any type of service maintenance Once I am done with my oil change package 0/10 do not recommend. More