Walser Toyota - Service Center

Employee at Bloomington MN dealer insulted me front of 30 people openly and loud his name is Mike Robinson people openly and loud his name is Mike Robinson More

Basic oil change service took 2 hours and the service writer had no idea how to explain the issues to me writer had no idea how to explain the issues to me More

Great reception by ghe front office staff and a video explaining the current state of the car is awesome. explaining the current state of the car is awesome. More

The service needs better explanation. They use terminology that most people don’t use. I didn’t understand why I needed to be charged $600 for fluid replacement. They use terminology that most people don’t use. I didn’t understand why I needed to be charged $600 for fluid replacement. More

They had us in and out in 1 hour. However the customer service lady told us 2 so unnecessarily drove 2 vehicles However the customer service lady told us 2 so unnecessarily drove 2 vehicles More

I do not like to be hit up for all this “maintenance” I need at my oil change. I am not anticipating spending that kind of money. Toyota knows what service my car needs and that I get my service there. Let need at my oil change. I am not anticipating spending that kind of money. Toyota knows what service my car needs and that I get my service there. Let me know in advance. People need to prepare for large expenditures on their cars. More

Great customer service at Walser Toyota. Communication was impeccable and I knew exactly what services were being done to my vehicle. Communication was impeccable and I knew exactly what services were being done to my vehicle. More

They have done a great job keeping my 2007 Prius running over the last seven years although, when I moved back to the Twin Cities in 2017, she was already 10 years old. My only concern is that I wish they over the last seven years although, when I moved back to the Twin Cities in 2017, she was already 10 years old. My only concern is that I wish they would bring back their old system of communicating with customers regarding possible upcoming maintenance needs. More

Christ Farmer checked my car in. He was very good at listening to my concerns and to get me the right person to look at the computer programing and getting it updated for me. He was very good at listening to my concerns and to get me the right person to look at the computer programing and getting it updated for me. More

Very busy the other day, didn't see the advisor when car is ready. Have to ring the bell to get my car. is ready. Have to ring the bell to get my car. More