Walser Toyota - Service Center

Horrible service. Had to bring car in for a very loud noise coming from wheel well. They finally fixed it, after missing it the first two times. When it came time to pay, my credit card unexpected was noise coming from wheel well. They finally fixed it, after missing it the first two times. When it came time to pay, my credit card unexpected was rejected and I had no checkbook. They demanded cash on the spot, which I didn't have and had to get home to meet my child after school. Management showed zero sympathy or understanding and was downright rude. They know who I am, they know where I live, they took my license, they know where to find me. So why not just be willing to wait a day, when payment would be more convenient. Never going there again, and will actively steer fellow Toyota owners away from them. Awful service, with no sense of perspective. More

Bought a car in May from Spike which was a good experience. Have put on less the 300 miles on the car when the "check engine" light came on. Stopped at the dealership to check and see if they could experience. Have put on less the 300 miles on the car when the "check engine" light came on. Stopped at the dealership to check and see if they could read the fault code and tell me what it was. They could for $119 bucks I was told. Went to talk to the used car sales manager and he said that I should have bought a warranty on the car. I would have thought a quick diagnostic check would have told us that the fuel filter needed to be changed. I found this out at my neighborhood BP station. They charged me $50 total. Don't buy a car from Walser. As much as they stress relationship, it really is about screwing you when they can. More

Walser Toyota is a great service organization. Walser did a great job fixing the recalls on both of my 2009 Camry XLEs and they are running in tip top shape. More importantly, I recently had a challengi did a great job fixing the recalls on both of my 2009 Camry XLEs and they are running in tip top shape. More importantly, I recently had a challenging issue with my tires and they stepped up again with a fast diagnosis and amazing resolution to the problem. Their resolution to my tire problem was well above and beyond anything I could possibly suggest. A special thanks to Charlie Swenson, Kirsten Nelson, Glenn Sloggy, Jay Gilchrist and Kyle Maas. Charlie, you and your team are top notch and I highly recommend Walser Toyota to anyone interested in a great car with fantastic service to back it up. More

I brought my Sequoia in because the rear handle to the hatch broke. I was charged $130 to evaluate that my handle and latch was broken and was given a quote of $679 to fix them. I decided to not have th hatch broke. I was charged $130 to evaluate that my handle and latch was broken and was given a quote of $679 to fix them. I decided to not have them fix it even though now I was out the eval money. I had someone else do the work and it actually only ended up being the handle was broken and the part was $95. and the work wasn't too bad. I saved WELL over half. My machanic said they wouldn't have had enought time to take the door about and probably just assumed it needed both parts. Do you think they would have taken the other part out when they really found out it wasn't both parts?? I am so dissatisfied with them and I would encourage you to shop around before you have them do work. More