1,876 Reviews of Walser Toyota - Service Center
I'm barely out of the car to check in for routine 30K maintenance when I'm being asked to decide what tires I want. I had not come in for tires. I'm told I should get them despite the fact that most tire maintenance when I'm being asked to decide what tires I want. I had not come in for tires. I'm told I should get them despite the fact that most tires last more than 50K -- this of course was not information I had or was even offered. When I contacted the dealership through its website chat to complain about the focus on selling instead of listening to me, I was sent a canned sales response trying to sell me more stuff instead of responding to my concern. They are focused on maximizing what they can sell. Hold on to your wallet, or better yet go somewhere else for routine maintenance. More
I feel I was misled in the description of the prepaid maintenance plan I bought, 5 oil changes during 2 years. I agreed to it when told it was for 3 years, but the document makes clear it is for 2 years. maintenance plan I bought, 5 oil changes during 2 years. I agreed to it when told it was for 3 years, but the document makes clear it is for 2 years. I do not use the car enough to need 5 changes in 2 years. More