Walser Toyota - Service Center

Timely, thorough, friendly, complete service. Marc answered questions regarding auto heater and heated steering wheel additions. Young man put air in all 4 tires for me. Marc answered questions regarding auto heater and heated steering wheel additions. Young man put air in all 4 tires for me. More

It was a busy day at the Service Dept, but Gavin pushed ahead and got my RAV4 into the cue. He was very attentive throughout the entire process. ahead and got my RAV4 into the cue. He was very attentive throughout the entire process. More

I received prompt and friendly service from Walser when I recently brought my car into their shop. recently brought my car into their shop. More

Be careful when servicing your vehicle here when you get promotional pricing by mail/email. They quickly write up the service with additional costs and will not honor pricing stated in the service special m promotional pricing by mail/email. They quickly write up the service with additional costs and will not honor pricing stated in the service special mailer. I had to ask for a manager to get the pricing fixed and event then it was more than advertised on the promotion. At the service center they care more about pushing more costly service than what you may need. Always double check the line items on the invoice before you commit to service. More

A sticking shift lever issue was resolved. It could have been a safety issue. Thank you! It could have been a safety issue. Thank you! More

The place was very friendly and clean. I was given a courtesy rental and payment plan options for my bill. I was given a courtesy rental and payment plan options for my bill. More

Needed to know if headlights were aimed correctly. After setting appointment and arriving ahead of scheduled time, I waited from 9:20 to about 12:30 to get the news that everything was the way it shou After setting appointment and arriving ahead of scheduled time, I waited from 9:20 to about 12:30 to get the news that everything was the way it should be and was told I could go to another dealership if I wanted to pursue it further. More

Wonderful service, friendly, efficient. Explains what is provide with the service. The video feedback is an added benefit. The correction for the Toyota recall was not available for this vi Explains what is provide with the service. The video feedback is an added benefit. The correction for the Toyota recall was not available for this visit and was not completed, the service department indicated that they would notify us when the dealership (walser) had the parts to address and correct the recall. More

Longer check in time than usual. Employees standing around doing nothing and was not busy Employees standing around doing nothing and was not busy More

I’ve been having problems with my car. I had an appointment I was told I would have to wait an hour and a half. I reached out and asked to be contacted and nobody ever contacts me and this I had an appointment I was told I would have to wait an hour and a half. I reached out and asked to be contacted and nobody ever contacts me and this is my third attempt. More