Walser Toyota - Service Center

We were dropped off our vehicle at 10am as we were asked to do. We were told the tech wouldn't be in until 12 (so why did we have to get there by 10?). We were told it would be done by 3. Then we were told to do. We were told the tech wouldn't be in until 12 (so why did we have to get there by 10?). We were told it would be done by 3. Then we were told it would be done the next day. Then we were told it would be done by the end of the day most likely. Then we were told the next day. We finally got it back 2 days after we dropped it off. We were not contacted at all after we made the initial appointment. We had to reach out to get updates. We were offered a loaner, which we did appreciate. More

Excellent service in a timely manner! Efficient arrival welcome and impressive video if underside of vehicle. Pricing was reasonable and in and out in a little over an hour. Well done Wal Efficient arrival welcome and impressive video if underside of vehicle. Pricing was reasonable and in and out in a little over an hour. Well done Walser Service Department!! More

Despite having a scheduled appointment, I was not greeted promptly. The fees for routine services are grossly inflated. $74 to replace a cabin air filter? Please explain that cost to me. $200 to replace promptly. The fees for routine services are grossly inflated. $74 to replace a cabin air filter? Please explain that cost to me. $200 to replace coolant? No complimentary tire rotation for a complete set of tires that I purchased from your dealership? This is common practice at COSTCO, Sam's or Tires Plus. Come on. Now you want to know why customers go elsewhere once the warranty period expires? More

Turned off my headlights from auto on setting. If you turn please off turn back on!!! Or don’t mess with it!! If you turn please off turn back on!!! Or don’t mess with it!! More

There was not car cleaning service, it would have been in l very nice to have the car cleaned from the inside l very nice to have the car cleaned from the inside More

Took our 2022 corolla in for the 25,000 mile service. Told to go back home since we didn't need a tire rotation. The service requested light came on the next week and back we went. The next morning af Told to go back home since we didn't need a tire rotation. The service requested light came on the next week and back we went. The next morning after the service we had a flat tire. Took it back were told we would have to pay for the repair. Turns out the tire wasn't sealed. Good thing we had a $100 credit from a screw up in the past. More

I asked to check truck rail caps on driver side that came off little they never checked or mentioned to any communication with me when I picked up my truck off little they never checked or mentioned to any communication with me when I picked up my truck More

David was great at helping me. Very nice and hebwad able to save me $200 Very nice and hebwad able to save me $200 More

Quick, efficient and solid service as always. I appreciated the attention to detail and transparency. pricing was competitive. I appreciated the attention to detail and transparency. pricing was competitive. More

Courteous staff, good information and on time. Great job!! I would highly recommend Walser Dealership Great job!! I would highly recommend Walser Dealership More