Walser Toyota - Service Center

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Service department is great. The reps are all very helpful. They get me in and out on time always. Highly recommend. The reps are all very helpful. They get me in and out on time always. Highly recommend. More

Appreciate that Dustin was able to identify and fix the cause of my brake noise, but disappointed that this was caused by the mistake of a different Walser tech in the first place and that my concerns were cause of my brake noise, but disappointed that this was caused by the mistake of a different Walser tech in the first place and that my concerns were dismissed on two previous visits. Also wish I had not had to meet with the manager to discuss waiving the charges since that should have been done in the first place. More

Shop charge of 36 dollars was not explained prior to work being done. Shop charge is borderline fraud. I had to pay 30 dollars break inspection even though I knew I had to have break work done. That fee s being done. Shop charge is borderline fraud. I had to pay 30 dollars break inspection even though I knew I had to have break work done. That fee should be waived when work is done there. More

The wait was very long (even with appt) and I wasn’t getting updates about when my vehicle would be done. But overall service was good. I just dis not anticipate it taking 3 hours getting updates about when my vehicle would be done. But overall service was good. I just dis not anticipate it taking 3 hours More

Called to schedule an appointment to have the transmission serviced on my 2022 Toyota Corolla. I asked the service tech on the phone the price and what was included in the service. I was told t transmission serviced on my 2022 Toyota Corolla. I asked the service tech on the phone the price and what was included in the service. I was told that this service included fluid and filter change and the price was $210.00 for the service. I called back to schedule the appointment and again asked to confirm the price and they told me it was $240. When I had the service done, I found out that this was only for a fluid drain and fill and did not include changing the transmission filter. Toyota manual states that the transmission filter should be changed at 60,000 miles, but the service department told me that is never needs to be replaced. When the drain and fill service was done, I was told the prices would be $285. When I complained they did give me a 10% discount, but still higher then what I was told. I was given a number to place on my table so the service tech could find me. At one point I left the table for about 3 minutes to use the restroom. When I returned and was sitting back at the table several minutes later I noticed that the number given to me was missing. I had to go find someone in the service department to find out that my vehicle was finished and ready to go. If I hadn't noticed that the number was missing I would have been sitting there much longer. More

Great experience, especially from an out of state buyer. Very communicative dealership, would highly recommend! Very communicative dealership, would highly recommend! More

Great service as Usual! !! ' I always use Walser Toyota to service my cars, and it us ALWAYS great !! ' I always use Walser Toyota to service my cars, and it us ALWAYS great More

My experience with Walser was excellent. I worked with David Kruchten to purchase my Rav4. He was always responsive when I had questions before and after the purchase. The day I bought it, h I worked with David Kruchten to purchase my Rav4. He was always responsive when I had questions before and after the purchase. The day I bought it, he took his time making sure I was comfortable and understood the purchasing process, what my options were and making sure everything went smoothly. More

Emily in Service is so very helpful and remembers me every time. She also understands what I need and our previous conversations. every time. She also understands what I need and our previous conversations. More