1,850 Reviews of Walser Toyota - Service Center
Finally got the second fob key. Very streamlined service and accommodation. Nothing I can think of to make their services better Very streamlined service and accommodation. Nothing I can think of to make their services better More
Actual oil change was fine. Service agent told me it would take an hour to hour and a half. I saw car being brought around as completed. Waited for nearly 15 minutes then dec Service agent told me it would take an hour to hour and a half. I saw car being brought around as completed. Waited for nearly 15 minutes then decided to go to agent to see if car was done. Agent was sitting at desk with my paperwork laying there and he was playing with some hand folded paper daydreaming as my paperwork sat on his desk while he did nothing until I ask if my car was done and he completed the sale. If I had not inquired I might have sat there for who knows how long! My time is worth $100 per hour. If Walser people have no more respect for customers time than this illustrates I have no reason to go back to have my time wasted. More
Walser Toyota has customer service down to a fine art. The car rolls in, we go over what's wrong, after inspection they come out and discuss what they've found and the cost, give me a Lyft to wherever I n The car rolls in, we go over what's wrong, after inspection they come out and discuss what they've found and the cost, give me a Lyft to wherever I need to go, and a ride back to pick up my car. It's always done right. More