Walser Toyota - Service Center

Door guards were included in the price of my vehicle purchased a few weeks ago. The parts needed to be ordered in. I understood that I would be called when I could stop in and get them installed. Two purchased a few weeks ago. The parts needed to be ordered in. I understood that I would be called when I could stop in and get them installed. Two weeks later I called to find out that the parts were in and no one bothered to reach out to me. I thought that after checking if the parts were received that someone would have called me to set up a time to come in and all I got was an email noting the parts are available. So apparently once the sale is made I will not get any contact from Walser Toyota unless I initiate it. This is my families 6th Toyota and the way this is going it may be my last. Also both my current vehicles have the Walser Extended Warranties which I am starting to think was a mistake for me to purchase. More

Great customer service. Efficient and reliable service while waiting for completion. We like the video coverage recorded of all the Maintenance provided. Efficient and reliable service while waiting for completion. We like the video coverage recorded of all the Maintenance provided. More

Came for an synthetic oil change with promotion of $45 for oil change. Did it, also did tire rotation. Everything was done less than an hour time. In mean time , also received video of multi point inspect for oil change. Did it, also did tire rotation. Everything was done less than an hour time. In mean time , also received video of multi point inspection which was really cool as i could see myself whats goin on. Only thing surprising was $129 bill . I was kind of amused . Tire rotation was about $29. Math really doesnt work out to me. But otherwise was smooth and good service in quick time. More

Love the no hassle, no bargaining approach. Very good experience and highly recommend this dealership. Very good experience and highly recommend this dealership. More

Friendly, quick and easy even though they were really busy. Coffee and popcorn was being offered. busy. Coffee and popcorn was being offered. More

The service staff was easy to work with and kept me informed with the technician’s progress throughout my appointment. informed with the technician’s progress throughout my appointment. More

The location is Easy to access compared to my place of stay and staff is receptive and prompt whenever I report for service. stay and staff is receptive and prompt whenever I report for service. More

I came in without an appointment to ask for a brake check. Marcus welcomed me and got me situated with a brake inspection and a look at the "seeping" oil pan problem that Walser had identified as a po check. Marcus welcomed me and got me situated with a brake inspection and a look at the "seeping" oil pan problem that Walser had identified as a potential problem some months ago during an oil check. More

Great help David went above and beyond too assist me in informing about the product and services informing about the product and services More

The service center was not able to fix the my problem. I had to look it up on Youtube and solve it myself I had to look it up on Youtube and solve it myself More