Walser Toyota - Service Center

Professional. Work completed and car ready when they said it would be. Videos available to “watch” or “keep eyes on the work”. Work completed and car ready when they said it would be. Videos available to “watch” or “keep eyes on the work”. More

Want to get service done. I got wrong information from one of the service people. I asked for in more experienced service person who could answer my question. The general mana I got wrong information from one of the service people. I asked for in more experienced service person who could answer my question. The general manager was standing close and took offense to my request. Very rude and did not seem to care about my service needs never go to Walser Toyota again in Bloomington More

Waited for hours and ended up seeing my car parked out front. I was never notified that it was done. I now also have a broken seat clip. front. I was never notified that it was done. I now also have a broken seat clip. More

I had several services done and waited for Advisor to call all afternoon. I showed up and was told the car was just done. The next day, the car made a lot of noises. I was worried about driving the car b call all afternoon. I showed up and was told the car was just done. The next day, the car made a lot of noises. I was worried about driving the car back to the dealership and was not given any safe options to do so (dealership wouldn’t tow the vehicle, etc). When got to the dealership at 10am, was told I would get a call at 1pm. I arrived at 12:30 and Advisor was not there so I waited until 1:15 only to be told he had left and passed along to someone else. The issue was due to a bolt not screwed in tightly. I didn’t get an apology and the person said, “good news, we aren’t charging you for the services.” Because the car wasn’t repaired correctly, I spent my entire day waiting on the car and got horrible service. More

As always, service was professional and prompt. Also, they gave me a heads up on future needs. Also, they gave me a heads up on future needs. More

Service manager went above and beyond helping us with some safety issues we found after we bought the car. I would definitely buy from them again. Very personable and helpful throughout the entire proce some safety issues we found after we bought the car. I would definitely buy from them again. Very personable and helpful throughout the entire process. More

Always great customer service and efficient! Tyler and Dustin were especially helpful in fixing my airflow fan this time around. Thank you! Tyler and Dustin were especially helpful in fixing my airflow fan this time around. Thank you! More

Very efficient. I got there 30 minutes early, and they started on my car right away. Kept me informed of what they were doing every step they did. I got there 30 minutes early, and they started on my car right away. Kept me informed of what they were doing every step they did. More

THE SERVICE WAS WHAT I EPECTED, FRIENDLY, PROFESSIONAL AND PROMPT. NA NA NA NA NA AND PROMPT. NA NA NA NA NA More

Service was better than Rudy Luther Toyota and that's why I go to Walser. I go to Walser. More