Walser Toyota - Service Center

Friendly and helpful. Even set up a Lyft ride for me, which I very much needed and appreciated. Even set up a Lyft ride for me, which I very much needed and appreciated. More

It was wonderful . I was feeling very nice as they were taking the care of my car as if it was their own. I appreciate that I was feeling very nice as they were taking the care of my car as if it was their own. I appreciate that More

I never come back this Toyota in Bloomington bad service they mess with my car they mess with my car More

Frustrating mobile appointment booking experience. In fact, it was not possible to complete appointment booking via my iPhone. This is a huge flaw in otherwise decent dealership operation. If you t In fact, it was not possible to complete appointment booking via my iPhone. This is a huge flaw in otherwise decent dealership operation. If you think mobile is not important you are behind times. More

This is my 4th car from this dealership and I keep coming back because of the wonderful, friendly service I always receive. The waiting area is very welcoming with complimentary coffee and bottled water, re back because of the wonderful, friendly service I always receive. The waiting area is very welcoming with complimentary coffee and bottled water, really miss the popcorn during Covid!! The service I receive is so fast and I’ve had the opportunity to interact personally with one of your service team a couple of times. His name is Derek, and I hope you appreciate him as much as I do. He’s gone on a couple test drives for an issue with my car and is so so kind, as a matter of fact on the test drive he heard the strange noise around my front tire area and we pulled over and he worked his magic on the tire and it was fixed!! My entire family has Toyotas, we love them!! Thank you from an extremely happy customer!! More

I bought a 2012 Infiniti from this place within less than a month had issues they are pre-existing issues I took it to a Infiniti dealer and they found out that it it it it it is a pre-existing issue talk wi a month had issues they are pre-existing issues I took it to a Infiniti dealer and they found out that it it it it it is a pre-existing issue talk with the people at this place they questioned me like I wasn't lying to them they didn't trust the Judgment of the other person so they sent me to the ER own place they deal with in the guy came out with the same saying about the issues with the car so it's over $3,000 and he offered to pay me $500 wow both dealers say it is crazy to have that much damage and they not willing to fix it for me I got a paper from them asking me what I recommend family and friends LOL absolutely not I believe they are unfair to customer's More

Came in this evening for an IT issue. Ben W. was very knowledgeable & helpful at explaining things & demonstrating how things work. Everything is working terrifically! Thank you, Ben!! knowledgeable & helpful at explaining things & demonstrating how things work. Everything is working terrifically! Thank you, Ben!! More

I took pre-appointment to install Body side molding and they took 3 hours to install it. After I told service manager that I will be waiting in the lounge, he circled my phone number and told me that he is they took 3 hours to install it. After I told service manager that I will be waiting in the lounge, he circled my phone number and told me that he is going to call me. After 2 hours I went to check the status. There was another guy showed up and told me that as the phone number is circled he thought I left to home so he lined up other vehicles in queue and he told me it will take another 2 hours. I asked him to cancel my order and return my vehicle. He went inside and told me that now he can deliver it in another 30 minutes. There is no respect for customer time at walser toyota service and there is no coordination. More

Help with setting up Blue Tooth I had an exceptionally positive customer service experience at Bloomington Walser Toyota on August 2, 2019. We bought our RAV4 in March 2019 and I wai I had an exceptionally positive customer service experience at Bloomington Walser Toyota on August 2, 2019. We bought our RAV4 in March 2019 and I waited until the last minute to figure out how to use my phone hands free. When I came to your store I expected a long wait but an intern at your store, Gabe, immediately offered to help me and patiently and thoroughly explained how to use the technology that was new to me. He connected my two phones to the car and made sure all my questions were answered and that I felt confident in using my phone hands free. I have been successfully using Blue Tooth ever since! Christine More