Walser Toyota - Service Center

We have bought multiple cars from this dealership for the past 10 years and have always had great service. past 10 years and have always had great service. More

Not satisfied. Suspension and drive train inspection not included in multipoint inspection. Mentioned about noise from hood to rep and had video but rep was intres Suspension and drive train inspection not included in multipoint inspection. Mentioned about noise from hood to rep and had video but rep was intrested to see or get more information. More

The service needs better explanation. They use terminology that most people don’t use. I didn’t understand why I needed to be charged $600 for fluid replacement. They use terminology that most people don’t use. I didn’t understand why I needed to be charged $600 for fluid replacement. More

Great reception by ghe front office staff and a video explaining the current state of the car is awesome. explaining the current state of the car is awesome. More

They had us in and out in 1 hour. However the customer service lady told us 2 so unnecessarily drove 2 vehicles However the customer service lady told us 2 so unnecessarily drove 2 vehicles More

I'm not sore I understand what I'm rating? I rate the dealership a 4 and a half as a whole but I rate my service I had in the 26th a 2 as I left extremely dissatisfied, and opted to do the man I rate the dealership a 4 and a half as a whole but I rate my service I had in the 26th a 2 as I left extremely dissatisfied, and opted to do the mandatory maintenence but choosing to take my repairs elsewhere. More

They have done a great job keeping my 2007 Prius running over the last seven years although, when I moved back to the Twin Cities in 2017, she was already 10 years old. My only concern is that I wish they over the last seven years although, when I moved back to the Twin Cities in 2017, she was already 10 years old. My only concern is that I wish they would bring back their old system of communicating with customers regarding possible upcoming maintenance needs. More

Employee at Bloomington MN dealer insulted me front of 30 people openly and loud his name is Mike Robinson people openly and loud his name is Mike Robinson More

Basic oil change service took 2 hours and the service writer had no idea how to explain the issues to me writer had no idea how to explain the issues to me More

Service writer was great and communication was great and oil change was great. But when the tech filled the tires with air he accidentally damaged 1 valve stem which created a leak. As I drove home on t oil change was great. But when the tech filled the tires with air he accidentally damaged 1 valve stem which created a leak. As I drove home on the freeway the Blizzack winter tire deflated and was completely damaged before I could get pulled over. New tire and valve stem and installation was over $200. Accidents happen but that has never happened to me before. More