Walser Toyota - Service Center

Mike Alovera is the best! I can always count on fast, cheerful, excellent service and no unneeded extra work! I can always count on fast, cheerful, excellent service and no unneeded extra work! More

Jason (Service Advisor) checked me in promptly as soon as I entered the garage in my vehicle. He asked questions regarding my car.and was very professional. When it was time to pay the bill he explained ev I entered the garage in my vehicle. He asked questions regarding my car.and was very professional. When it was time to pay the bill he explained everything and did not rush me. More

WOW! Was told 4.5 hrs labor -- ended up about 1 hour!! How does that happen? how can they be so far off? But still charged the same amount? No explanati Was told 4.5 hrs labor -- ended up about 1 hour!! How does that happen? how can they be so far off? But still charged the same amount? No explanation. Would have stayed --waste of time going home and coming back again in 1 hr But STILL no car wash!! Been 2 yrs since I got one .... More

I like the service typically, but they didn’t fix my blinker light even though it was documented and I did pay for an inspection blinker light even though it was documented and I did pay for an inspection More

Prompt and informative transaction. Had my car when he said it would be done. Thanks! Had my car when he said it would be done. Thanks! More

I'm barely out of the car to check in for routine 30K maintenance when I'm being asked to decide what tires I want. I had not come in for tires. I'm told I should get them despite the fact that most tire maintenance when I'm being asked to decide what tires I want. I had not come in for tires. I'm told I should get them despite the fact that most tires last more than 50K -- this of course was not information I had or was even offered. When I contacted the dealership through its website chat to complain about the focus on selling instead of listening to me, I was sent a canned sales response trying to sell me more stuff instead of responding to my concern. They are focused on maximizing what they can sell. Hold on to your wallet, or better yet go somewhere else for routine maintenance. More

Dishonest and poor customer service except Chris Farmer who was kind but seemed over extended because few others were willing to do anything. who was kind but seemed over extended because few others were willing to do anything. More

great service, check in process easy, explained service prior and after, wait time less than what told prior and after, wait time less than what told More

Excellent service on vehicle purchase and service. Joel Bittner is the best. On our 10th vehicle from Walser Toyota. Joel Bittner is the best. On our 10th vehicle from Walser Toyota. More

I feel I was misled in the description of the prepaid maintenance plan I bought, 5 oil changes during 2 years. I agreed to it when told it was for 3 years, but the document makes clear it is for 2 years. maintenance plan I bought, 5 oil changes during 2 years. I agreed to it when told it was for 3 years, but the document makes clear it is for 2 years. I do not use the car enough to need 5 changes in 2 years. More