1,922 Reviews of Walser Toyota - Service Center
Waler service is very good and your personnel are so easy to work with, knowledgeable, personable and efficient. Tom Kennedy in sales in wonderful and Juventino helped me out a few weeks back with an issue. to work with, knowledgeable, personable and efficient. Tom Kennedy in sales in wonderful and Juventino helped me out a few weeks back with an issue. Our service person today was Mike and he was exceptional. More
Excellent service. Prompt, courteous, helpful. Service advisor and technician were great. Good communication before, during, and after service. Prompt, courteous, helpful. Service advisor and technician were great. Good communication before, during, and after service. More
Usually great customer service, but not this time. Wasn't told anything while waiting for an oil change, then received a text with the expectation to have $600 worth of brake maintenance done. Not opp Wasn't told anything while waiting for an oil change, then received a text with the expectation to have $600 worth of brake maintenance done. Not opposed to getting the work done, just would've liked to talk to a real person first. Didn't even receive the usual text video from mechanic at the time of service. The whole visit had a very different vibe from what I usually experience at Toyota. Disappointing. More
I received very thorough, prompt, courteous service from everyone at a reasonable cost. My wait was not long and the waiting area was very comfortable. I love the free popcorn, too! everyone at a reasonable cost. My wait was not long and the waiting area was very comfortable. I love the free popcorn, too! More
They need to improve check-in and pickup process. SO much waiting. It adds 20 minutes front and back ends (40 total) to any appointment. SO much waiting. It adds 20 minutes front and back ends (40 total) to any appointment. More
Check in/out, and service time was pretty fast. Appreciated the complimentary shuttle to and from work. Lifetime warranty with deductible wasn't fully explained when I purchased the vehicle. Appreciated the complimentary shuttle to and from work. Lifetime warranty with deductible wasn't fully explained when I purchased the vehicle. More