Walser Toyota - Service Center

Everyone is friendly, knowledgeable and honest. I have never had a bad experience in any area. I have never had a bad experience in any area. More

Jason was great in the service center and the Tech quickly figured out the issue I was having with my vehicle. In and out in just a couple of hours. Impressed. quickly figured out the issue I was having with my vehicle. In and out in just a couple of hours. Impressed. More

The work was done expeditiously and efficiently and the technician was helpful and even found a coupon for me for the oil change. technician was helpful and even found a coupon for me for the oil change. More

Efficient, timely, professional. Scheduling was easy. Although I have been getting a call the same day to schedule service. Scheduling was easy. Although I have been getting a call the same day to schedule service. More

Very professional. The person that talked to me was very good. Walser is now my preferred dealership. The person that talked to me was very good. Walser is now my preferred dealership. More

your shop has really changed - service writers quote you a price for future work, then you go in and they don't guarantee that price. Also, why do i have to always go in and try to find the service writer t a price for future work, then you go in and they don't guarantee that price. Also, why do i have to always go in and try to find the service writer to check on the status of my car/ i make an appointment, and i am told that a simple wheel alignment is going to take about two hours - probably because they are running behind. I WOULD RATHER WAIT AT HOME then to sit at a dealership that long. And the last two times i never received a video of my inspection. ALSO, i don't feel like the mechanics are doing the 12 point inspection. the previous service writers would write everything down that was checked so i knew it was done.....you ARE CUTTING CORNERS and the quality is going down. i was also quoted $550 to change out a flex pipe because the mechanic told them it would take that long. i was quoted $250 by two others shops and they said not to pay anymore than that as it should only take and hour and a half. i would have gone there but their welder was not working right. i brought my car in to another shop and had it changed in 1 1/2 hrs and cost half the price you quoted. seriously thinking of buying a HONDA next time. More

We did not receive a second key fob with our purchase. We were told we had to contact Toyota to get a case number. We did this and made the appointment for that key fob that I was told would arrive Monday We were told we had to contact Toyota to get a case number. We did this and made the appointment for that key fob that I was told would arrive Monday. The part was not there and after one hour had to reschedule for Wednesday. Initially I was told by the service center that I would have to pay for the second fob but then the service manager relented and chose to cover the cost. More

Quick, friendly, easy, quick, friendly, easy, fast fast fast fast fast fast fast and freindly. fast fast fast fast fast and freindly. More

Service Friendly and explained options for upcoming maintenance. Building clean well maintained , . I believe they do good work and video is helpful. Thank you maintenance. Building clean well maintained , . I believe they do good work and video is helpful. Thank you More

My visit was only for a 30k mile oil change. When i decided not to purchase the bulk oil change package I was treated very "cold". When I picked up my car and paid I was given no information o When i decided not to purchase the bulk oil change package I was treated very "cold". When I picked up my car and paid I was given no information on what was done with my repair. They ended up finding a leak in my rear strut, but I was not told what was done to repair the issue that was under warranty. I will most likely take my car to another location for oil changes in the future. More