Walser Toyota - Service Center

Mike Alovera is an excellent service advisor, and I trust him with my service needs. him with my service needs. More

They considered my concerns on previous service. Nice people. Did my car fast and efficient Nice people. Did my car fast and efficient More

Friendly, courteous staff. Willing to answer any question you may have. Great dealership. Thank you. Willing to answer any question you may have. Great dealership. Thank you. More

I appreciated the reminder that my car needed service (tire rotation) at 5000 miles even though the first oil change isn’t due till 10k. (tire rotation) at 5000 miles even though the first oil change isn’t due till 10k. More

Great service. and the customer service representative did a very nice job of keeping me updated and explaining things to me. and the customer service representative did a very nice job of keeping me updated and explaining things to me. More

Quick and pleasant. had a chance to look at the new car showroom and talk with our sales person (Lance) had a chance to look at the new car showroom and talk with our sales person (Lance) More

Excellent service, very satisfy with the service and very friendly and kind staff. I would definitely recommend to family and friends. friendly and kind staff. I would definitely recommend to family and friends. More

I brought my 2010 toyota tacoma in for an oil change. I was advised that the frame was badly rusted and it was no longer safe to drive. I was however told they could complete the oil change. I then st I was advised that the frame was badly rusted and it was no longer safe to drive. I was however told they could complete the oil change. I then started talking with salesman Kevin Danh about purchasing a new vehicle. During the conversation a sales manager came over and offered me $8500 for my vehicle as a trade in. I accepted the offer. Later he came back and said he would only offer $5000. I did not misrepresent the condition Once an offer is made and accepted it should be honored but not this time. Later the sales manager brought my 2010 tacoma back from the service area. After I got it home I noticed it was running rough. I looked under the hood and saw that there was oil splattered all over the engine and an empty oil container lodged under the oil filter, there was also a tool still connected to the oil filter. I was able to drive it back to Walsers the next day and pick up a new 2025 Tacoma for which I paid $53,500. It was not financed as I paid with a check. I received no discount for paying cash. I believe the sales manager ( I don't recall his name) should have honored the $8500 for my trade since that is the offer he had made. I am also extremely disappointed with the condition that my 2010 tacoma was delivered to me. I am a 15yr loyal customer of Walsers and expected better treatment. I am also disappointed that Toyota had no recall for the frame rusting out. It was known by Toyota that Tacomas were notorious for having frame rust problems. More

Everything went great. The staff was nice and I was in and out of there in a timely fashion. The staff was nice and I was in and out of there in a timely fashion. More

He did a great job answering all of my questions and he gave helpful advice gave helpful advice More