Walser Toyota - Service Center

In nine years of experience with Walser, I have never had a single instance of bad service. The service I have received has always been superb, and Walser technicians and mechanics are quick to advise whenev a single instance of bad service. The service I have received has always been superb, and Walser technicians and mechanics are quick to advise whenever service is not required — thereby instilling confidence on my part not only in their capabilities but in their integrity. More

The service advisor was great, understanding what was needed and providing accurate advice. Important things included covering the recommended service and understanding clearly what was being requested needed and providing accurate advice. Important things included covering the recommended service and understanding clearly what was being requested More

Walser in Bloomington provides incredible service, with advisors I can trust. I am happy to bring my Toyota's here advisors I can trust. I am happy to bring my Toyota's here More

A very nice renovated dealership. However service charges are on the high end. Did not get a free car wash though requested + did not hear from advisor until advised to pick up the ca However service charges are on the high end. Did not get a free car wash though requested + did not hear from advisor until advised to pick up the car that one piece of equipment was recommended to be changed. Will avoid scheduling service on a Friday in the future. Not my best experience at this dealership. More

Appreciated the easy booking an appointment online and the seamless experience from showing up to leaving. The lounge was comfortable for me to get some work done on my laptop. the seamless experience from showing up to leaving. The lounge was comfortable for me to get some work done on my laptop. More

Service was good but I thought the Uber drive was going to kill me with his driving to get me to Walser before the shop closed at 6 pm. to kill me with his driving to get me to Walser before the shop closed at 6 pm. More

I did not receive documentation of service provided! Enough Enough Enough This is stupid ! Stupid ! Enough Enough Enough This is stupid ! Stupid ! More

We have had issues with Emily in the service department in the past. This required getting a manager involved. Despite requesting not to work with her again, we were again assigned to Emily. We requeste in the past. This required getting a manager involved. Despite requesting not to work with her again, we were again assigned to Emily. We requested a new service advisor and we were made to feel very uncomfortable for this request. Finally a manager again had to get involved. Over and over again this continues to be a terrible customer experience and if it was not for signing a 10 year extended warranty with them we would not be returning. As a customer we continue to leave angry and upset with how we are being treated. More

great facility and easy to find an appointment , good place to work remote. maybe offer a better coffee machine with more choices like tea. place to work remote. maybe offer a better coffee machine with more choices like tea. More

Great service and very fast. Merry Chritmas and happy New year 2025. Thanks C.G. Merry Chritmas and happy New year 2025. Thanks C.G. More