Walser Toyota - Service Center

The 2 star rating is not about the workmanship; rather the exponentially high labor cost charged by Walser to its loyal customers. $150 for draining and refilling the coolant, cannot be justified. Similar the exponentially high labor cost charged by Walser to its loyal customers. $150 for draining and refilling the coolant, cannot be justified. Similarly, replacement of brakes should not be equal to 25% of the cost of a used car. I understand that Walser has invested a huge amount in the new construction but this should not result in penalizing the customers. Customer loyalty should not be taken for-granted. More

Excellent service. We were thirty minutes early and we drove away 5 minutes after our initial service time. Very helpful and friendly staff. Tyler was right on it fo We were thirty minutes early and we drove away 5 minutes after our initial service time. Very helpful and friendly staff. Tyler was right on it for us. Its why we will continue to do business with Walser Toyota. More

Brenden Stroot did an excellent job in for us in the service department! Really appreciate him! service department! Really appreciate him! More

Very polite and fast service. The waiting area is comfortable as well. It’s easy to get an appointment scheduled for maintenance. The waiting area is comfortable as well. It’s easy to get an appointment scheduled for maintenance. More

Kela and Pete were awesome to work with. Process was easy and seamless. Kela knew his stuff and Pete offered a fair price. Process was easy and seamless. Kela knew his stuff and Pete offered a fair price. More

Everyone is very friendly, knowledgeable and helpful. They all seem to really enjoy working at this dealership! They all seem to really enjoy working at this dealership! More

This is the second time I’ve called the dealership to find out when I can pick my car up only to find out hours after my appointment they haven’t even started on the work. Last time they apologized. This find out when I can pick my car up only to find out hours after my appointment they haven’t even started on the work. Last time they apologized. This time they were completely unapologetic. More

The oil filter was not tighten. Because of this, oil leaked over my garage cement floor! Because of this, oil leaked over my garage cement floor! More

The service advisor listens to my concerns and assured me they would check them out.They test drove and tried to recreate the brake squeal situation. They weren’t able to but tried to recreate the situation they would check them out.They test drove and tried to recreate the brake squeal situation. They weren’t able to but tried to recreate the situation. More

Very clean, friendly staff, I think your prices on oil changes and tire rotations is absolutely ridiculous, found out I could take my vehicle to other Toyota dealers in the area and my old change would b changes and tire rotations is absolutely ridiculous, found out I could take my vehicle to other Toyota dealers in the area and my old change would be half the price. Be nice if you gave better deals on that for returning customers More