Walser Toyota
Bloomington, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 8:00 PM
Tuesday 6:00 AM - 8:00 PM
Wednesday 6:00 AM - 8:00 PM
Thursday 6:00 AM - 8:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I didn't receive either the video of the leak I was told about nor the multipoint sheet. Everyone was professional and nice. Fast service, short wait. about nor the multipoint sheet. Everyone was professional and nice. Fast service, short wait. More
The service and service rep we had were 5 stars. However, when it was time to pick up the car 2 things happened. First, I was waiting for my service rep to finish with another customer. While wai However, when it was time to pick up the car 2 things happened. First, I was waiting for my service rep to finish with another customer. While waiting 3 other reps asked if they could help me. I said the other rep had my paperwork. Each said ok and went back to work. Why didn't they just go get the paper work and check me out? Second, after I was checked out by the rep, it took a very long time to get my car. Like 15 minutes! I was surprised by this wait and then a little irritated when I saw my car going thru the car wash before it got to me. The rep had asked when i checked in if I wanted a car wash, I said yes. I didn't expect to wait at pick up for this to be done. I expected it to be washed while being serviced so I didn't have to wait additional 15 minutes to get my car. I've marked service time as average because it took 1:15 minutes to rotate my tires and then an additional 1:45 to reprogram my new key that I had to wait for after purchasing my new car. More
Beautiful new spacious facility. The staff provides prompt and polite customer service. Jack kept me informed during the work. The video of the service check is a plus. The staff provides prompt and polite customer service. Jack kept me informed during the work. The video of the service check is a plus. More
I had an appointment for 12:40. Wasn’t helped until 12:55 even though I was the first car in the check in area. I never received a walk thru video from the tech. My car sat finished Wasn’t helped until 12:55 even though I was the first car in the check in area. I never received a walk thru video from the tech. My car sat finished for about 20-25min before they came to tell me it was done. Beginning to end took 2.5hrs for an oil change and tire rotation More