Walser Toyota

This was my first time using Walser Toyota Service. The facilities are nice, the people friendly, and the work done addressed my concerns. When the final bill came together, the already higher base p The facilities are nice, the people friendly, and the work done addressed my concerns. When the final bill came together, the already higher base price combined with additional shop charges made for a wheel alignment price that was 50 percent higher than a nearby Toyota Dealer. The higher prices will probably keep me away in the future. More

Ok, nothing special, slow service. After I drive in I sat in my car for 10 minutes before anyone greeted me. , I was not notified when my car was done, was told it would be done at 130 After I drive in I sat in my car for 10 minutes before anyone greeted me. , I was not notified when my car was done, was told it would be done at 130, at 215 I had to go and find someone to see if my car was done or not. No mobile notification and nobody came to the lobby to find me. More

Ridiculous pricing for requested work by longtime customer. No car wash given or offered when 5+ vehicles next to me received one. Watched and listened to a loud, heated exchange between a customer s customer. No car wash given or offered when 5+ vehicles next to me received one. Watched and listened to a loud, heated exchange between a customer service person and a technician who were mad at one another for not communicating and responding to one another’s messages. Unprofessional. More

Thought my brakes were grinding, but turns out I neeeded a new transmission. I bought my car at walser and purchased a lifetime wrap policy w my car. Even though it has 145k miles, the tech worked with the a new transmission. I bought my car at walser and purchased a lifetime wrap policy w my car. Even though it has 145k miles, the tech worked with the service plan administrator to cover my transmission and transfer case replacement and a new axle. Really grateful for the help and that I was able to purchase such a great plan when I bought my car from walser. More

Just outstanding service experience at Walser Toyota Bloomington. Kenny was super helpful and went above and beyond to make sure my Corolla got the repairs and maintenance it needed. Everyone at Walser Bloomington. Kenny was super helpful and went above and beyond to make sure my Corolla got the repairs and maintenance it needed. Everyone at Walser is very knowledgeable and friendly, they always look out for me and don't recommended any service on the car that isn't absolutely needed. Trust them all, and next Toyota I buy will be at Walser! More

I said the service was GREAT . . I do NOT like to do survey’s so please STOP sending them . I do NOT like to do survey’s so please STOP sending them More

Always five star service! Mike Alovera has helped me with my cars for years and explains things so well! I’m a senior citizen and cars aren’t in my wheelhouse but I always f Mike Alovera has helped me with my cars for years and explains things so well! I’m a senior citizen and cars aren’t in my wheelhouse but I always feel confident with Mike! Thank you! More

Working with Gavin (spelling) was wonderful. He was honest and not trying to up sell. I will look for him the next time I come in. He was honest and not trying to up sell. I will look for him the next time I come in. More

Dashboard left in non-comprehensive state, crash bags left off. Video sent during service was non-comprehensive. left off. Video sent during service was non-comprehensive. More

Year after year, Walser Toyota has provided exceptional service. This visit was no exception. Their new building is up and running. It is incredible! Very spacious and welcoming. Everything including service. This visit was no exception. Their new building is up and running. It is incredible! Very spacious and welcoming. Everything including the service department and the "new car lot" is now inside. I often walk to the nearby Denny's to have a meal while my car is being serviced. With the exception of a short distance between buildings, that entire walk is now sheltered from the weather. As usual, I scheduled the appointment online. When I arrived, a staff member directed me where to park, then within two minutes I was greeted by staff from the service desk. Tyler was a pleasure to talk with. He was exceptionally skilled and extremely helpful. The work was completed well ahead of schedule. Thankyou! More