Walser Toyota

We had a very pleasant experience obtaining our Avalon, although there were times of waiting during the process. We should have started the application process online beforehand. although there were times of waiting during the process. We should have started the application process online beforehand. More

My car was not serviced until one hour after the scheduled appointment time, so the wait was two hours plus. Further, no mention was made about low tire tread after the tire rotation at this appoin scheduled appointment time, so the wait was two hours plus. Further, no mention was made about low tire tread after the tire rotation at this appointment, when it was mentioned to me at my last appointment over six months ago, when "coincidentally" Walser was having a tire sale/promotion. More

Had my RAV4 in for some extended warranty service work . while it was there they found an additional problem that was also covered by the warranty , so they notified me and were able to fix it while it was while it was there they found an additional problem that was also covered by the warranty , so they notified me and were able to fix it while it was there and in the same time frame. Thanks team. More

I was pleased with me service this time, but I learned that I unnecessarily paid for my service during my last visit due to the associate failing to confirm that I had a maintenance package, despite me t that I unnecessarily paid for my service during my last visit due to the associate failing to confirm that I had a maintenance package, despite me telling him that I had purchased one. More

Professional, personable, perfect. Comfortable wait and my first time getting a video showing work which is greatly appreciated. Comfortable wait and my first time getting a video showing work which is greatly appreciated. More

Got me in and out and didn't pressure me to make additional repairs on my vehicle. additional repairs on my vehicle. More

We love Walser. This is our third car purchased from one of their dealerships, second time at Walser Toyota. We really appreciate the service where we could text wit This is our third car purchased from one of their dealerships, second time at Walser Toyota. We really appreciate the service where we could text with our sales rep before even showing up at the dealership, they were even willing to bring a car over from Walser Honda to allow us to test drive cars at one dealership (so we don’t have to drive around to multiple dealerships)! The only thing that we didn’t appreciate this time was the person who coordinated our finances really pushed the warranties. I think it’s normal to expect some level of warranty sales pitch but this felt to much, We decided to decline the warranties and he asked us ”why” and then throughout the rest of the conversation would throw in side comments about how we were had too much hope our car wouldn’t brake down. This really isn’t how I’d like to feel when buying a new car. It left a sour taste after we left. All in all, we still love Walser, we will still continue to purchase with them as long as they continue with their great prices and have amazing sales people! More

I have been to Walser twice for services. I waited over 3 hours to have a single new tire put on my car. And I had to wait almost 3 hours (after being told less than an hour) for an oil chan I waited over 3 hours to have a single new tire put on my car. And I had to wait almost 3 hours (after being told less than an hour) for an oil change. I’m seriously under-whelmed by the quality of service I have received. More

Straightforward sales process, no pressure, fair value for my trade-in. Entire staff was helpful and personable. Highly recommend. for my trade-in. Entire staff was helpful and personable. Highly recommend. More

All work was done as needed, on time. Service personnel were great: informative and friendly. Service personnel were great: informative and friendly. More