Walser Toyota

They gave me a solid deal on my trade in with no haggling, quite painless. haggling, quite painless. More

We got good service also we met nice man to sell our car excellent car excellent car More

Great experience. Sales person immediately understood what we were looking for and found it. Paperwork still took too long for a cash purchase. Sales person immediately understood what we were looking for and found it. Paperwork still took too long for a cash purchase. More

There is no gratitude and trust their customers. Called many times in a day. We are customers in Walser last 14 years. Called many times in a day. We are customers in Walser last 14 years. More

Great customer service! ! Felt very comfortable. Nice guy helped us, very respectful and relatable. Thanks ! Felt very comfortable. Nice guy helped us, very respectful and relatable. Thanks More

I wasn’t told my free oil changes ends at 25k miles. I booked the appt when I was under the mileage but had to make an emergency trip to SD, putting me just over. And there was absolutely no exception. I booked the appt when I was under the mileage but had to make an emergency trip to SD, putting me just over. And there was absolutely no exception. It didn’t matter that I was just over. Nobody told me this when I booked it so close to the limit. Very disappointing since I’ve purchased from Walser since 2015. And the dealership is NOT conveniently located for me plus there is a lot of construction there too. I would have just booked somewhere else had I known. Does anyone read these or even care? More

This is my second time at Walser Toyota as I had a coupon in the mail and quite honestly, it has gone downhill. When I drove in, several employees were on their computer and it took 5 minutes to be acknowl in the mail and quite honestly, it has gone downhill. When I drove in, several employees were on their computer and it took 5 minutes to be acknowledged. You should be greeting the customers once they walk in the door. Next, I scheduled my appointment for 2:20 as I had to be somewhere by 5:00. I didn't get it until 5:00. I understand you're busy but so are a lot of places, it's called working efficiently. It doesn't take 3 hours for an oil change and tire rotation, that's just ridiculous. Then, I received a video and literally had to hunt down my service provider, Liban, as he went on his break. Customers should not have to hunt down employees for service. Lastly, there's all these labor fees? My total ended up being $20 more for a freaking oil change and tire rotation. Also, you can't charge labor if you're not actively working on the car. Hence labor. I left so frustrated from that place and it's obvious to me that you don't care about your customers. I will not be returning and instead I'll take it to businesses that actually acknowledge me and do timely, quality work. Please don't waste paper sending me coupons in the future, I'm not interested. More

This dealership fixed everything I needed on my vehicle and made sure I got the best deal with my warranty. They also fixed an error a different Toyota dealership made when fixing a recall. and made sure I got the best deal with my warranty. They also fixed an error a different Toyota dealership made when fixing a recall. More

Service was good but this is the second consecutive time my service took twice as long as their estimate. my service took twice as long as their estimate. More

Drake, the service advisor went out of his way to help me, as I did not have an appointment scheduled because I had a sudden breakage of my rear struts and could not drive the car on the freeway to get ho me, as I did not have an appointment scheduled because I had a sudden breakage of my rear struts and could not drive the car on the freeway to get home in Wisconsin! The rental agency people also went out of their way to locate a car that had recently come back and get it ready so that I could take it. I appreciate all the good help. I didn't appreciate the price but that's just how stuff is these days. More