Walser Toyota
Bloomington, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 8:00 PM
Tuesday 6:00 AM - 8:00 PM
Wednesday 6:00 AM - 8:00 PM
Thursday 6:00 AM - 8:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Walser Toyota installed a new bumper part which housed the sensors on my 2022 Tundra in November of 2023. Within 1 month the sensors fell out? I brought the vehicle to Lake Country Toyota (which is a Wa the sensors on my 2022 Tundra in November of 2023. Within 1 month the sensors fell out? I brought the vehicle to Lake Country Toyota (which is a Walser store) and showed them the sensors. They said even though they were both Walser stores, they didn't want to fix Walser Bloomington mistakes. I then brought my Tundra to the Walser Bloomington dealership they had it for 9 days. I asked them to do an oil change, fix the rear sensors in the bumper, change the air filters, replace the tires and I set up with Walser body shop to get the windshield repaired or replaced. They called me several days later and refused to fix the sensors? It was their mistake? One of the service managers was very rude and cursed at me. I was in Italy on a family vacation at the time. I had to hang up on him because I clearly wasn't going to get anywhere with him. He then called me back, still arguing and very rude to me. He said" we will get things wrapped up for you and leave the vehicle in the lot for you. When I returned to pick up the vehicle I expected that things would have been done. I noticed that their wasn't an oil change sticker in the windshield and the engine sounded different, the windshield wasn't fixed and there was not new tires on the truck. I then brought the vehicle to Lake Country Toyota. They told me that the air filter was not installed and the cover for the air filter was not on? They also mentioned that the bolts to remove the bumper cover were not put back on. I went several hundred miles without an air filter. To say it was a disappointment would be an understatement! Not only did the service manager curse at me, they didn't do any of the work and may have damaged my motor. More
Mike Alovera did a great job checking me in and laid out what the plan was for my service needs. He reviewed everything in detail before the work was going to be done. The team that conducted the servicing what the plan was for my service needs. He reviewed everything in detail before the work was going to be done. The team that conducted the servicing did a great job with the video that they provide and the work that was done. Great experience overall! Thanks! More
Service was great. Loved the waiting area where I could work from there. And the cherry on top was my car get back all washed (pity was just outside hehe), but made me Loved the waiting area where I could work from there. And the cherry on top was my car get back all washed (pity was just outside hehe), but made me happy! Thanks ;) More
Very flexible and making access to services easy. The service damage that was done when I was last here was rectified. Thanks Emily !! Like your new digs, Walser Toyota. The service damage that was done when I was last here was rectified. Thanks Emily !! Like your new digs, Walser Toyota. More
Service advisor clearly communicated and managed my expectations regarding timing and services needed. He kept me informed throughout the appointment and was very easy to work with. expectations regarding timing and services needed. He kept me informed throughout the appointment and was very easy to work with. More
They don't pick up the phone. Scheduling online is the only way. Lots of attendants but it took about 10 minutes to be attended. Lots of technology on the reception, but they d Scheduling online is the only way. Lots of attendants but it took about 10 minutes to be attended. Lots of technology on the reception, but they didn't know how to move my car forward. The service took 2.5 hours just to replace the battery on a brand new bz4x. More