Walser Toyota

Would have liked to give it a 5 star rating, but after paying $125.00 for an oil change I was shocked when I got my bill. They offered no assistance with online coupons for a discount. Had my 2022 4Runner paying $125.00 for an oil change I was shocked when I got my bill. They offered no assistance with online coupons for a discount. Had my 2022 4Runner appraised while I was there but they had no ‘25 Limited 4Runners. After this experience I will have to re-evaluate if Walser is really the best place to do business with for my future vehicle needs. More

I thought that I had completed a survey but it could have been for Carfax. I had a great experience with my latest service appointment at Walser Toyota in Bloomington where I received a complementary oil ch been for Carfax. I had a great experience with my latest service appointment at Walser Toyota in Bloomington where I received a complementary oil change and tire rotation. I was greeted quickly by a service rep and found a comfortable place to sit and wait for the service to be completed. I especially like the small "pods" where you can sit and not really have to be consciously near anyone else. There is a table for your reading material or other items you may have brought with you. And, before I had a chance to go through a few news items on my cell phone, the service manager saw my number "3" and my 4Runner was ready. Check out is also easy since you do not have to go to a separate location to pay for service. It is all handled at the service desk. Great idea. Note that this service was all free! More

The service was great, the staff were friendly and the waiting area is very nice. waiting area is very nice. More

Tom provided me with a great experience from the start to finish. I appreciate his expertise and willingness to go the extra mile! finish. I appreciate his expertise and willingness to go the extra mile! More

Good customer service friendly my bank say no for my car loan but walter toyota the gave me the same interest rate thank you loan but walter toyota the gave me the same interest rate thank you More

Kela was amazing, I came in with a purpose and wanting a very particular car. When I arrived he had other options that were better for me. The process was quick, and I am super happy with my purchase. I hi very particular car. When I arrived he had other options that were better for me. The process was quick, and I am super happy with my purchase. I highly recommend working with Kela. More

I purchased a 2019 Toyota Rav4 a few weeks ago. Buying a car is arduous under the best of circumstances since the process is long and complicated. My salesman was nice for sure but when the General Buying a car is arduous under the best of circumstances since the process is long and complicated. My salesman was nice for sure but when the General Sales manager came over with a price for my trade-in, he said they would auction it off because it is so old. Well 2 weeks later, I see my old car on their site for sale. I am feeling deceived even if they decided later that the old car was sellable, that doesn't change the amount I traded it in for. Disappointing. More

Checkin was easy and the tech advisor was courteous and helpful. I was pleased with the speed of service and the cost was reasonable. helpful. I was pleased with the speed of service and the cost was reasonable. More

Very high costumer services, good and quality services. Very friendly, very good care and on time Very friendly, very good care and on time More

Why is the car not wash after service automatically, vaccum car floor mats would give the dealership a loyality boost! vaccum car floor mats would give the dealership a loyality boost! More