
Walser Toyota
Bloomington, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 8:00 PM
Tuesday 6:00 AM - 8:00 PM
Wednesday 6:00 AM - 8:00 PM
Thursday 6:00 AM - 8:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great service, but it'd be nice as you drive into the counter area if someone would flag you in, and meet you at the door like used to be done. Especially with the new facility. Everyone seemed to ignore counter area if someone would flag you in, and meet you at the door like used to be done. Especially with the new facility. Everyone seemed to ignore me. More
Brian and Patrick were the absolute best. I bought a car for my son and he didn't like it. These guys made the trade process very easy. We really appreciated the calm and deliberate way they I bought a car for my son and he didn't like it. These guys made the trade process very easy. We really appreciated the calm and deliberate way they handled everything. More
It was a horrible experience. My salesman did not know anything about the car that i had called to come on and see the following day. could not answer any of my questions. Also, t My salesman did not know anything about the car that i had called to come on and see the following day. could not answer any of my questions. Also, the car had defective part that the dealership did not want to fix for me and i was told by the condesending service manager “ thats the way it is”. I felt the 2 staff i spent the day with were dismissive and rude. I ended ip getting the vehicle fixed and delevered 2 weeks later. I will never work with Walzer again. More
Friendly, curtious, helpful, communicative, timely,clean enviornment and knowledgeable. Easy to schedule appointments. Bought 2 vehicles there. enviornment and knowledgeable. Easy to schedule appointments. Bought 2 vehicles there. More
Kamryn saved the day. I called Walser to inquire about inventory and was told there was none to test drive. I explained that I had never seen the model I was interested i I called Walser to inquire about inventory and was told there was none to test drive. I explained that I had never seen the model I was interested in. I asked why the website indicated there were vehicles in stock, I was told they were spoken for. I asked if could SEE one. By this time the Walser representative was upset with me; I asked if she was suggesting I call/visit another dealer. She responded, "YES, Go to a another dealer". I replied "WOW I have never heard this from ANY retailer in my life". She hung up. My first Walser experience in over 30 years - 0 STARS. I stewed for a time. I decided to reach out to Walser via the website inquiry form. Kamryn was the sales person that replied. I relayed my phone experience and she was so sweet and apologetic for her RUDE colleague. She asked me to consider a visit, that I certainly could SEE and even SIT in a "RESERVED" vehicle. I did visit and Kamryn was exceptional, as was the vehicle. Walser did not have any of these vehicles to test drive or purchase but Kamryn said she would keep in touch. Later she texted and even sent a video of herself summarizing our meeting. I scoured all Toyota dealerships within 150 miles of the Twin Cites, found one to test drive. I ultimately found and purchased my vehicle from Rochester Toyota. I let Kamryn know and she was genuinely happy for me. As I stated above, Walser also has 0 STAR phone representative, but also has Kamryn. She gets 5 STARs from me. She is a real GEM. More