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Walser Toyota
Bloomington, MN
2,658 Reviews
When you visit our Toyota dealership in Bloomington, MN, you get to enjoy an experience that you can only get at a Walser location. We are dedicated to providing each and every customer with a positive experience that they won’t only enjoy themselves, but hopefully tell other people about, too. That’s why we’re dedicated to The Walser Way — our philosophy of how to do business and ensure customer satisfaction. There are many facets to this philosophy, but one of the key components is our Best Price First. Every single vehicle on our lot is specially marked with our pre-discounted Walser Best Price, so you don’t need to waste time attempting to haggle down an inflated value. Instead, you can focus more on finding the perfect vehicle that matches your personality and lifestyle. When you drive off our lot, you can be confident that it’s in a vehicle that you truly love.
Another thing we do differently from other car dealerships is we provide one-on-one assistance throughout the entire buying or leasing process. That means that the same person who greets you at the door and takes you on your first test-drive is the same person who will walk you through your financing options and help you sign the final paperwork. This way, nothing gets lost in translation and our employees can take the time to get to know you and what’s important to you. Whether you want to drive off in a new Toyota Camry or dominate the roads from behind the wheel of a new Toyota RAV4, you will be well taken care of here.
After you’ve picked out the car you love, you can bring it back to our Toyota service center any time to keep it running in peak condition. From routine oil changes, brake inspections and tire rotations to more involved maintenance like powertrain and transmission repairs, we can handle it all. Plus, we have a huge selection of genuine OEM Toyota parts, so only high-quality components are going into your vehicle. For a relationship that can last a lifetime, visit Walser Toyota today.
Walser Toyota is conveniently located at 4401 American Blvd, West Bloomington, MN, 55437. We’re open six days a week and are excited to pair you with your next new or new-to-you Toyota vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 8:00 PM
Tuesday 6:00 AM - 8:00 PM
Wednesday 6:00 AM - 8:00 PM
Thursday 6:00 AM - 8:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,658 reviews
October 09, 2024
I have a fleet vehicle and typically the work order approval process with the fleet vendor takes about 30 minutes from arriving at the Walser service center. Upon approval from the fleet vendor, Walser approval process with the fleet vendor takes about 30 minutes from arriving at the Walser service center. Upon approval from the fleet vendor, Walser customer service confirms what they will/are approved to perform. On my most recent visit, the approval process took 2 hours and no one from customer service came to talk with me at any time during that 2 hours. When they did, I was told the vendor "finally approved the work." I happen to know the approval process for simple work like an oil change is auto-approved and does not take two hours. I called the fleet vendor and asked for time stamps on the work order and approval. Indeed it only took 7 minutes for the fleet vendor to approve the request. I learned the request was not submitted until 1 hour and 45 minutes after I arrived at the dealer service center. This is a waste of my time and Walser Toyota's. The oil change and inspection itself took less than 40 minutes. Upon leaving I was not given an invoice of the work done and was told "there is no paperwork" which of course isn't standard practice. I have all my Walser service invoices. It's a lovely new space they are in, but I can not trust them which is unfortunate for them as my car is just coming out of warranty and they will lose out on the money to service it since i will be going elsewhere. More
by ATH
Verified CustomerEmployees Worked With
unknown
October 09, 2024
outstanding across the board on my recent visit. ..thanks! service tech that took me into the system, was great checked in frequently to keep me posted on timing etc ..thanks! service tech that took me into the system, was great checked in frequently to keep me posted on timing etc More
by FBETZ
Employees Worked With
don't remember
October 09, 2024
It took 15 minutes waiting (with an appointment) for anyone to even give me the time of day. Then it took the entire afternoon to get an oil & filter change. PLEASE use more than email to communicate anyone to even give me the time of day. Then it took the entire afternoon to get an oil & filter change. PLEASE use more than email to communicate with customers. 🙏 More
by Brian
Employees Worked With
Unknown
October 09, 2024
I took my car in for a routine oil change and safety inspection. I have no reason to think the work wasn't done well. The new building and its customer waiting area are really first-rate, with the varie inspection. I have no reason to think the work wasn't done well. The new building and its customer waiting area are really first-rate, with the variety of seating and lots of electrical outlets available. The concierge (?? the person who greeted me and gave me my bill) seemed a bit scattered. I think perhaps he's new and a bit overwhelmed. I received a text saying I'd get a video of the mechanic performing the 10-point inspection, but I never got the video. I received a plastic number to set on my table in the waiting area, but the concierge called me on the phone and said I could come pick my car up -- I think he'd lost track of the fact that I was waiting at the dealership. He also didn't walk through my invoice with me. Very nice guy -- just a bit scattered on the day I was there. More
by PAULAFLEMING
Employees Worked With
don't recall
October 09, 2024
I didn't receive the inspection video and was told it's a hit or a miss in new building. When I went to collect after the done message the rep was nowhere to be found. Have to wait 10 minutes and then t a hit or a miss in new building. When I went to collect after the done message the rep was nowhere to be found. Have to wait 10 minutes and then the neighboring rep took pity and handed me the keys. More
by SHAYENKUNAL
Employees Worked With
Scott
October 08, 2024
I had a lovely experience buying a pre-owned vehicle with Carina! She was knowledgeable, friendly, and very helpful in my decision making process. She was also very personable and took the time to get to kno Carina! She was knowledgeable, friendly, and very helpful in my decision making process. She was also very personable and took the time to get to know me and what I would be using my vehicle for. I would absolutely recommend not only Walser but also Carina to anyone I know who is purchasing a vehicle in the future! The dealership itself was clean, beautiful, and welcoming. Great selection of vehicles. More
by EMBERNU
Employees Worked With
Carina Tramm
