Walser Toyota
Bloomington, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 8:00 PM
Tuesday 6:00 AM - 8:00 PM
Wednesday 6:00 AM - 8:00 PM
Thursday 6:00 AM - 8:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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your shop has really changed - service writers quote you a price for future work, then you go in and they don't guarantee that price. Also, why do i have to always go in and try to find the service writer t a price for future work, then you go in and they don't guarantee that price. Also, why do i have to always go in and try to find the service writer to check on the status of my car/ i make an appointment, and i am told that a simple wheel alignment is going to take about two hours - probably because they are running behind. I WOULD RATHER WAIT AT HOME then to sit at a dealership that long. And the last two times i never received a video of my inspection. ALSO, i don't feel like the mechanics are doing the 12 point inspection. the previous service writers would write everything down that was checked so i knew it was done.....you ARE CUTTING CORNERS and the quality is going down. i was also quoted $550 to change out a flex pipe because the mechanic told them it would take that long. i was quoted $250 by two others shops and they said not to pay anymore than that as it should only take and hour and a half. i would have gone there but their welder was not working right. i brought my car in to another shop and had it changed in 1 1/2 hrs and cost half the price you quoted. seriously thinking of buying a HONDA next time. More
Service Friendly and explained options for upcoming maintenance. Building clean well maintained , . I believe they do good work and video is helpful. Thank you maintenance. Building clean well maintained , . I believe they do good work and video is helpful. Thank you More
We did not receive a second key fob with our purchase. We were told we had to contact Toyota to get a case number. We did this and made the appointment for that key fob that I was told would arrive Monday We were told we had to contact Toyota to get a case number. We did this and made the appointment for that key fob that I was told would arrive Monday. The part was not there and after one hour had to reschedule for Wednesday. Initially I was told by the service center that I would have to pay for the second fob but then the service manager relented and chose to cover the cost. More
My visit was only for a 30k mile oil change. When i decided not to purchase the bulk oil change package I was treated very "cold". When I picked up my car and paid I was given no information o When i decided not to purchase the bulk oil change package I was treated very "cold". When I picked up my car and paid I was given no information on what was done with my repair. They ended up finding a leak in my rear strut, but I was not told what was done to repair the issue that was under warranty. I will most likely take my car to another location for oil changes in the future. More
Communication this time around wasn't ideal. I had to contact and call them to get an update at one point. And I did not get the price estimation of the additional services recommended but I did I had to contact and call them to get an update at one point. And I did not get the price estimation of the additional services recommended but I did say to go ahead with them anyway. More